Specialist, Payroll

Pandora•New York, NY

6d•$93,000 - $116,200•Onsite

About The Position

As the largest jewellery brand in the world, Pandora gives a voice to millions of people’s loves every day through its beautiful products that empower people all around the world to express themselves. Pandora is proud to be part of their stories and the most important moments in their lives. Where original thinking is welcomed, and can turn into positive impact in a heartbeat, Pandora encourages employees to dream big, dare to act, and deliver with care and passion. A Payroll Specialist under the Pandora Americas Shared Services model is responsible for providing customer service and executing end-to-end payroll processes. The Payroll Specialist will provide coordination and continuous improvement of current business processes within the payroll department. End-to-end processing includes payroll support for multi-entity, multi-frequency submissions. Duties include preparation, review of payroll data, calculation of exception items, garnishments, and administration of the time and attendance system. The Payroll Specialist will also assist the department with other payroll-related projects as needed.

Requirements

Bachelor’s degree
8-10 yrs high volume payroll experience
Experience with UKG (Ultimate Software), Success Factors and Dayforce or Enterprise Time Keeping a must
Experience with processing payroll adjustments and W2C’s in UKG
Strong understanding of appropriate tax jurisdiction based on work and resident state
Strong analytical capability to understand calculations for various pay components
Knowledge of tax regulations, benefits administration, and compliance procedures is critical to avoid errors and legal penalties
3–5+ years of high-volume, multi-state payroll experience in retail, hospitality, or a similar high-turnover industry.
Strong Microsoft Excel skills, including the ability to work with large data sets, formulas, and reconciliations
High level of accuracy and strong attention to detail
Knowledge of payroll laws, tax regulations, garnishments, and deductions
Ability to maintain confidentiality and handle sensitive employee information
Strong communication and problem-solving skills
Ability to work independently and manage deadlines in a fast-paced environment

Nice To Haves

CPP designation is a plus

Responsibilities

Supports the Pandora Americas Shared Service payroll process as one of the primary subject matter experts including the calculation, auditing, preparation and submission of payroll for NAM.
Ability to execute extremely deadline-driven tasks in a timely and effective manner.
Positive, pleasant and approachable demeanor with customer centric mindset.
Research and resolve payroll issues through Zen Desk Payroll ticketing system.
Collaborates with business partners and management to provide properly controlled processes to meet internal/external customer needs.
Participate in internal and external audits.
Maintain payroll expertise by staying up to date on statutory compliance.
Maintain employee payroll garnishments.
Process off-cycle payrolls and manual payments upon approval.
Administer accurate bi-weekly/weekly multi-state payrolls for 10,000+ retail employees using Dayforce and UKG (formerly Kronos/Ultimate Software).
Manage and audit employee data, job changes, and organizational structures within SAP SuccessFactors.
Reconcile timekeeping data, commission structures, bonuses, and tip allocations unique to the retail industry.
Ensure adherence to federal, state, and local wage and hour laws, including FLSA, overtime rules, and multi-state tax withholding.
Run variance reports, conduct pre- and post-calculation audits, and assist with quarter-end/year-end reconciliation.
Serve as a subject matter expert to resolve payroll discrepancies, tax inquiries, and benefit deduction issues.
Coordinate payroll-related activities with Human Resources, Finance, and Benefits teams.
Generate payroll reports and assist with month-end, quarter-end, and year-end activities.
Support audits and maintain payroll documentation in accordance with company policies.
Assist with system testing, upgrades, and process improvements within UKG.