Specialist - Manufacturing Investigations

Amgen • Holly Springs, NC

10d

About The Position

Amgen is seeking a Specialist in Manufacturing Investigations for its newest and most advanced drug substance manufacturing plant, the Amgen FleX Batch facility. This facility combines the latest disposable technologies with traditional stainless-steel equipment for maximum operational flexibility and integrates industry 4.0 capabilities with sustainability innovations. The Specialist will be a key member of the team investigating major deviations in the Biologics Drug Substance Manufacturing plant, ensuring successful and compliant investigation documentation and driving improvements in the investigation process. This role involves communication and interface between GMP manufacturing teams and various stakeholder groups.

Requirements

• Doctorate degree OR Master’s degree in chemistry, biology, or engineering & 3 years of biotechnology operations experience or Bachelor’s degree and 5 years of biotechnology operations experience or Associate’s degree & 10 years of biotechnology operations experience or High school diploma / GED & 12 years of biotechnology operations experience

Nice To Haves

• 5+ years related work experience (manufacturing, process development, or quality assurance) in biotech or pharmaceutical industry with progressively increasing responsibility
• Experience with compliance, problem-solving, simple and complex root cause analysis tools (5-whys, fishbone, Kepner Tregoe Problem Analysis ®, Design of Experiment etc.) critical thinking, project management, and quality systems.
• Degree in Science or Engineering
• Experience leading complex investigations
• Experience using Veeva QMS for Deviation investigations and CAPAs
• Demonstrated project management ability
• Experience presenting to inspectors during regulatory inspections and internal audits.
• Excellent written and verbal communication skills
• Ability to work in a team matrix environment and build relationships with partners
• Strong interpersonal skills

Responsibilities

• Manage Major deviation investigations, including assembling investigation teams, leading root cause analysis, development of CAPAs, and compliant documentation of all findings.
• Drive improvements to the investigation process.
• Present investigations to regulatory inspectors, internal auditors, and management.
• Clearly communicate investigation progress to impacted areas and leadership.
• Coordinate and effectively lead cross-functional teams through complex investigations, and complete milestones on-schedule.
• Present complex topics to large and small groups at various levels and quickly understand and clearly communicate complex issues.
• Build effective relationships across functions.
• Navigate through ambiguity and provide a structured problem-solving approach.
• Apply inductive and deductive reasoning in the investigation process.
• Clear and concise technical writing.
• Use Operational Learning Team strategies to promote open collaboration with staff to maximize investigation findings.
• Develop tracking tools to ensure on-time closure and proactive review of deviation investigations.

Benefits

• Comprehensive employee benefits package, including a Retirement and Savings Plan with generous company contributions, group medical, dental and vision coverage, life and disability insurance, and flexible spending accounts.
• A discretionary annual bonus program.
• Stock-based long-term incentives.
• Award-winning time-off plans and bi-annual company-wide shutdowns.
• Flexible work models, including remote work arrangements, where possible.

What This Job Offers

• Job Type: Full-time
• Career Level: Senior
• Education Level: No Education Listed