Specialist, Loss Mit Document I

Freedom Mortgage

4d • Onsite

About The Position

The Spec, Loss Mit Document I is responsible for processing servicing loan documents, in digital format, and load them into the document management system to optimize business processes, meet regulatory requirements and customer care needs. Essential Job Functions may include: Track, sort and open incoming e-mails and faxes received from other sources borrowers, authorized third parties and law firms. Responsible for digitally combining packages and checking image for quality and accuracy. Responsible for identifying correct borrower loan number and cross-reference by name, address, phone number, social security number or email address in LoanServ and Account Connect. Load document images to electronic document repository database - EDMS and accurately categorize/index. Create CIT flag in LoanServ notifying responsible business unit of document upload. Aid in the disposition of documents process. Responsible for daily user maintenance of equipment. Maintain regular and punctual attendance. Other Related Duties: Performs other related duties as assigned.

Requirements

• Experience with document scanning and indexing.
• Proficient in Excel, Adobe Acrobat.
• Knowledge of various file formats.
• Ability to read, analyze, and interpret general business periodicals, professional journals, technical procedures, or government regulations.
• Ability to write reports, business correspondence, and procedure manuals.
• Ability to effectively present information and respond to questions from groups of managers, clients, customers, and the general public.
• Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals.
• Ability to apply common sense understanding to carry out detailed but uninvolved written or oral instructions.
• Ability to deal with problems involving a few concrete variables in standardized situations.
• Regular and substantial contact with others. Contacts usually involve discussions related to policies and programs. Handles sensitive, complex, and/or confidential information.
• Requires normal courteous interaction and basic interpersonal skills and tact to communicate with others.
• Forwards non-routine inquiries or requests to appropriate individual and/or department.
• Tasks are highly interrelated and simple. Work consists of fairly standard procedures and tasks.
• Performs tasks and duties under direct supervision, using well-defined policies and procedures. Work is reviewed by supervisor. Limited opportunity exists for exercising independent judgment and decision making. Refers most problems to supervisor.

Nice To Haves

• Some College/Associates Degree or equivalent from two-year college or technical school preferred

Responsibilities

• Track, sort and open incoming e-mails and faxes received from other sources borrowers, authorized third parties and law firms.
• Digitally combine packages and check image for quality and accuracy.
• Identify correct borrower loan number and cross-reference by name, address, phone number, social security number or email address in LoanServ and Account Connect.
• Load document images to electronic document repository database - EDMS and accurately categorize/index.
• Create CIT flag in LoanServ notifying responsible business unit of document upload.
• Aid in the disposition of documents process.
• Responsible for daily user maintenance of equipment.
• Maintain regular and punctual attendance.

Benefits

• Equal employment opportunities to all employees and applicants without regard to race, ethnicity, color, sex, marital status, sexual orientation, gender identity or expression, pregnancy, religion, national origin, age (40 and over), disability, military status, genetic information or any other basis protected by applicable federal, state, or local laws.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: Associate degree