Specialist, Lockbox 17.50/hr + 10% Shift Differential Omaha, NE

First National Bank•Omaha, NE

1d•Onsite

About The Position

Prepare and process customer/Bank deposits to meet or exceed established goals and deadlines. Utilizing Opex equipment. Participate in ongoing meetings to assist in further development of efficiencies and saves for the overall team. Learning and being knowledgeable across all functions in Retail Lockbox. Position can float from day to day depending on volume and staffing. The role requires operating the Opex 150 or the Opex Eagle, which requires standing for 8 hours a day, or the Opex Falcon, which requires sitting for 8 hours opening mail. This may be required 5 days a week depending on staffing. The role also involves understanding and complying with the Bank's BSA/AML Program, adhering to all bank policy, laws, and regulations, complying with the Bank's Customer Identification Program and Customer Due Diligence Policy, identifying, monitoring, and reporting suspicious activity, and completing BSA/AML and other assigned training. It also requires demonstrating professional behavior, promoting positive working relationships, practicing the FNNI Operating Philosophy and FN Operations’ values, supporting goals and strategic plan, employing and promoting a strong work ethic, encouragement, and positive feedback to team members, maintaining constructive working relationships, engaging in open communication, demonstrating commitment, dependability, and respect for team members, demonstrating regular and predictable attendance, punctuality, and adherence to agreed-upon schedule, and projecting a professional image in dress, manner, communication, and focus. Accountability for continuous best efforts to complete the job assigned is also expected.

Requirements

High school diploma or equivalent
Regular and predictable attendance is a required essential function of the job.
Excellent time management skills

Responsibilities

Prepare and process customer/Bank deposits to meet or exceed established quality and quantity standards.
Run Opex Equipment for capturing customer transactions.
Support the development and enhancement of established processes within the Lockbox department.
Support the generation and implementation of new business and products within the Lockbox department.
Actively participate in all training to existing or new procedures within retail lockbox department.
Understand and comply with the Bank's BSA/AML Program; adhere to all bank policy, laws, and regulations applicable to role.
Complying with the Bank's Customer Identification Program and Customer Due Diligence Policy.
Identifying, monitoring, and reporting suspicious activity.
Completing BSA/AML and other assigned training in a timely manner as directed by management.
Report all compliance issues, violations of law or regulations in accordance with the steps defined in the FNO Compliance Accountability Program.
Demonstrate professional behavior and promote positive working relationships.
Practice the FNNI Operating Philosophy and FN Operations’ values, support goals and strategic plan.
Employ and promote a strong work ethic, encouragement, and positive feedback to team members.
Maintain constructive working relationships, engage in open communication, and demonstrate commitment, dependability, and respect for team members.
Demonstrate regular and predictable attendance, punctuality, and adherence to agree upon schedule.
Project a professional image in dress, manner, communication, and focus.
Be accountable for continuous best efforts to complete the job assigned.