Specialist, LMS & Employee Onboarding

Scout Motors • Blythewood, SC

1d • $90,000 - $112,500 • Hybrid

About The Position

We are building a culture grounded in exploration, ownership, grit, respect, innovation, and the belief that we go farther when we go together. Our mission, “Equipping the Scout in All of Us,” applies not only to the vehicles we build, but to the people, systems, and experiences we create inside our company every day. For this role, that means helping every new employee start with clarity, confidence, connection, and a strong sense of what it means to work The Scout Way. You will help make the experience of onboarding and learning something people can access, understand, trust, and use. This role plays an important part in ensuring that a strong culture is not only taught but experienced consistently across the organization.

The ideal candidate is someone who enjoys making things work well. It is a role for someone who enjoys operational excellence, systems administration, internal customer support, process discipline, onboarding delivery, and making complex work feel simple, reliable, and human for our scouts. You are organized, systems-minded, detail-oriented, and service-driven. You like clean data, clear processes, reliable reporting, and helping people get unstuck. You understand that onboarding is more than a checklist, and that the way an employee experiences their first few days can shape how they understand the company, the culture, and their place in it. You are comfortable working behind the scenes, but you also know how to show up confidently in front of new employees. You can facilitate orientation, answer questions, coordinate across stakeholders, troubleshoot system issues, and keep multiple moving parts on track. You are able to evaluate identifiable issues, adapt existing approaches, and recommend practical solutions while keeping your manager informed at the right points. You do not need every process to be fully built before you begin. In fact, you are energized by helping strengthen the process. You bring a strong bias for action, a practical problem-solving mindset, and the discipline to follow through. You are not looking for a role where everything is already established. You are looking for a role where your ownership, accuracy, and care will help build something lasting.

Requirements

• 4–8 years of directly relevant experience in LMS administration, onboarding, learning operations, HR operations, employee experience, training administration, or a related field.
• Direct hands-on experience administering SuccessFactors LMS.
• Experience managing learning assignments, training records, rosters, transcripts, completion data, and LMS reporting.
• Experience supporting onboarding, orientation, training logistics, or employee lifecycle processes.
• Strong attention to detail and commitment to data accuracy.
• Experience supporting compliance, audits, reporting, or record retention processes.
• Ability to manage multiple priorities while maintaining quality, follow-through, and a strong employee experience.
• Comfort working with employees, managers, HR partners, business leaders, and vendors.
• Strong written, verbal, and interpersonal communication skills, including the ability to adapt style to different audiences and explain operational or system matters clearly.
• Ability to evaluate identifiable factors, assess unusual circumstances, adapt existing approaches, and recommend practical solutions.
• Ability to operate in a fast-moving environment where processes are still being built, improved, and scaled, while keeping leadership aligned at critical points.
• Integrity, curiosity, resourcefulness, and strive to exhibit a positive attitude, as well as a growth mindset.
• Comfortable with change and flexible in a fast-paced, high-growth environment.
• Collaborative approach to achieve ambitious goals.

Nice To Haves

• Experience with SuccessFactors Employee Central Administration.
• Experience working in a manufacturing, compliance-heavy or audit-sensitive environment.
• Experience supporting plant-based, hourly, salaried, direct, and indirect employee populations.
• Experience supporting a growing or start-up environment.
• Experience with HRIS, reporting, learning technology, or employee data processes.
• Experience using Microsoft 365 tools, Copilot, AI-enabled platforms, or automation tools to improve productivity, reporting, documentation, and employee support.

Responsibilities

• Serve as a primary SuccessFactors LMS administrator supporting the Blythewood Plant and Columbia Office within established LMS governance and escalation processes.
• Administer user records, learning assignments, assignment profiles, curricula, items, learning audiences, groups, and course structures within SuccessFactors LMS.
• Maintain learning items, training records, course rosters, attendance records, transcripts, and completion data.
• Support training compliance tracking, qualification and certification administration, and audit readiness.
• Upload, maintain, and troubleshoot vendor-provided and internally developed learning content.
• Provide Tier-1 support to learners and managers, helping resolve LMS access, assignment, completion, transcript, and reporting questions.
• Partner with the Enterprise LMS Administrator on system testing, troubleshooting, data quality, process documentation, and practical recommendations for improvement.
• Help document LMS processes, support standard work, and identify opportunities to simplify and improve how employees and managers experience learning technology.
• Coordinate Day 1 onboarding logistics for new hires at Blythewood and Columbia Office.
• Facilitate New Hire Orientation and ensure the experience is organized, welcoming, consistent, and aligned to Scout culture and values.
• Partner with the Enterprise L&D Onboarding Specialist on onboarding structure, materials, content updates, and experience improvements.
• Maintain onboarding LMS assignments, completion tracking, and related records.
• Coordinate required compliance training and ensure completion is accurately tracked.
• Partner with Talent Acquisition on preboarding activities and handoffs.
• Administer employment eligibility verification processes, including Form I-9 administration, document review, E-Verify case management, reverification activities, recordkeeping, escalation, audit readiness, and compliance support within established federal employment eligibility requirements and Scout processes.
• Partner with HR, IT, Security, Facilities, EHS, and other stakeholders to support onboarding readiness.
• Support coordination of badging, access, equipment, and other Day 1 requirements through appropriate stakeholder groups.
• Support onboarding surveys, completion metrics, 30/60/90-day touchpoints, and continuous improvement opportunities.
• Conduct onboarding record audits to help ensure required activities, training, and records are completed and retained.
• Maintain accurate training records and support training record retention requirements.
• Partner on training compliance reporting, transcript and attendance audits, regulatory training reporting, and audit requests.
• Support quarterly compliance reviews and audit preparation in partnership with HR, Compliance, Quality, EHS, Legal, Labor Relations, and business stakeholders.
• Help ensure learning data is clean, complete, timely, and usable for decision-making.
• Support training completion validation for employee, manager, compliance, and business reporting needs.
• Escalate unusual circumstances, data concerns, or compliance questions to the appropriate HR, Legal, Compliance, or L&D leader.
• Maintain onboarding completion reporting, LMS utilization metrics, learning participation reporting, and training record retention processes.
• Partner on developing new hire onboarding effectiveness metrics, survey analysis, and practical recommendations.
• Support monthly leadership dashboards and other reporting needs as requested.
• Help maintain calendars, rosters, communications, learner materials, attendance records, and other operational components of learning programs.
• Support learning logistics for required HR programming, enterprise initiatives, commercial operations events, and plant-based learning needs.
• Identify process gaps, recurring learner issues, reporting inconsistencies, or operational friction points and recommend practical improvements.
• Facilitate New Hire Orientation and select portions of required HR programming.
• Partner with the Enterprise L&D Onboarding Specialist to support coordination and delivery of the Scout Internship Initiative as needed.
• Partner with L&D Consultants, HR stakeholders, and business leaders to support learning events, onboarding sessions, and employee experience activities.
• Support, but not primarily own, broader enterprise learning events, commercial operations events, manufacturing onboarding components, and corporate onboarding components as needed.
• Help create an environment that is organized, approachable, practical, and reflective of The Scout Way.

Benefits

• Competitive insurance including: Medical, dental, vision and income protection plans
• 401(k) program with: An employer match and immediate vesting
• Generous Paid Time Off including: 20 days planned PTO, as accrued
• 40 hours of unplanned PTO and 14 company or floating holidays, annually
• Up to 16 weeks of paid parental leave for biological and adoptive parents of all genders
• Paid leave for circumstances related to bereavement, jury duty, voting time, or military leave

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: Associate degree