Specialist IV

Texas Tech University•El Paso, TX

4d•Onsite

About The Position

Performs semi-professional work on various projects and programs under supervision and established policies, with latitude for independent judgment. Performance is evaluated based on completed work and overall results. The position may supervise a specialized clerical section and provides circulation, reference, technology, communications, cataloging, and staff-training support for the Texas Tech Health El Paso Libraries. The role is performed onsite at Texas Tech Health El Paso; remote and hybrid work are not available. Applicants who require employment-visa sponsorship, including H-1B visa holders and those currently on student or postgraduate visas, are not being considered. The employee supports library services and operations, uses SpringShare applications and Alma/Primo, helps create promotional and instructional materials, and completes special projects and other duties as assigned. The employee must maintain required certifications and training and follow institutional policies and values.

Requirements

High school education plus four years of experience; additional education may substitute for experience on a year-for-year basis.
Obtain Alma/Primo certification upon hire or obtain the certificates within two months of employment.
Intermediate-level knowledge of coding using HTML, CSS, and JavaScript.
At least one year of experience working with Photoshop and other software related to graphics creation.

Nice To Haves

Library experience preferred.
Supervisory experience preferred.
Good problem-solving skills.
Experience with SpringShare products, including LibGuides, LibAnswers, LibStaffer, and LibCal, is highly desirable.
Spanish language skills are highly desirable.

Responsibilities

Follow institutional and departmental safety policies; conduct walkthroughs, check for maintenance issues, address concerns, and create or implement policies and procedures as needed.
Provide circulation services by greeting visitors, answering inquiries, guiding patrons, monitoring noise, enforcing library rules, processing payment and credit-card transactions, and coordinating with staff to ensure circulation services are provided.
Check out and check in library items, receive returned items according to library procedures, and help patrons locate information using library websites, databases, and print sources.
Serve as backup for opening or closing the library as needed.
Use SpringShare products, including LibGuides, LibAnswers, LibStaffer, LibCal, and LibChat; answer routine reference questions in person and via LibChat and refer complex inquiries to the appropriate librarian.
Chair the LibGuide Committee and provide updates on projects, progress, and changes discussed in monthly meetings.
Create videos and promotional signage, proofread materials for both libraries, and distribute signs and graphics in accordance with institutional policies.
Notify library users of closures for holidays and special events, including updating information displayed on library televisions.
Work with librarians to create graphics and PowerPoint materials, develop modules to support presentations about library resources, and possibly accompany librarians at presentations or outreach exhibits.
Support library staff and meet library needs by self-training on LibApps features and completing work toward established goals and deadlines.
Perform basic copy cataloging, edit metadata, process materials, and update items.
Use Alma/Primo, troubleshoot data, recognize errors, and assist with solutions.
Train staff on LibGuides and other tasks and functions.
Complete special projects assigned by the Immediate Supervisor and Managing Director, such as trainings, holiday events, and staff team-building events.
Remain current with required licensure, certifications, mandatory compliance requirements, and training.
Follow applicable policies, procedures, and practices, including Regents Rules, TTUS, and HSECEP OPs.
Demonstrate Texas Tech Health El Paso values and serve as a values leader by encouraging staff across the institution.
Perform other duties as assigned.