Specialist, IT Analysis - Systems Analyst

Nationwide•Columbus, OH

2d•$95,500 - $177,500•Hybrid

About The Position

Nationwide's Technology team is seeking a highly organized and adaptable Systems Analyst who excels at bridging the gap between business stakeholders and technical teams. The ideal candidate will possess exceptional written and verbal communication skills, with the ability to effectively engage both business and technology audiences. This role requires someone who can quickly learn and understand complex systems, manage competing priorities in a fast-paced environment, and successfully coordinate multiple initiatives simultaneously. Experience working with Jira for requirements, user stories, and workflow management is strongly preferred. Knowledge of Property & Casualty (P&C) insurance is a plus, and familiarity with Artificial Intelligence (AI) concepts, tools, and emerging technologies will be valuable as the organization continues to evolve and innovate. Nationwide's industry-leading technology workforce embraces an agile work environment and a collaborative culture to deliver outstanding solutions and results. As a Systems Analyst, you’ll partner with the business to understand business needs and outcomes and provide a range of analysis skills related to understanding and achieving those outcomes. You’ll translate business outcomes into solution requirements using techniques such as facilitation and visual management. A Systems Analyst should have broad technology and analysis experience, including facilitating large stakeholder groups, managing the complete requirements lifecycle, conducting structured analysis using both quantitative and qualitative techniques, analyzing data and application suites, and solving problems using a collaborative style. You’ll be engaged in work efforts at all scales, ranging from minor defect fixes and enhancements to the development of new applications. You’ll also work on all types of solution approaches (e.g., custom development, package implementation) and domains (e.g., all application types, data warehouses, web, and cloud).

Requirements

Undergraduate studies in computer science, management information systems, or a related field are preferred.
Six or more years of relevant work experience including software delivery or educational experience within a technology domain.
Experience delivering technology and/or business solutions across industries, platforms, and/or lines of business (LOBs) within the insurance and/or financial services industries.
Demonstrated capability in managing the requirements lifecycle, including facilitation, elicitation, and documenting requirements.
Strong analytical and communication skills and knowledge of planning.
Ability to influence, negotiate, and set priorities as needed.

Nice To Haves

Experience working with Jira for requirements, user stories, and workflow management is strongly preferred.
Knowledge of Property & Casualty (P&C) insurance is a plus.
Familiarity with Artificial Intelligence (AI) concepts, tools, and emerging technologies will be valuable.
Technology certifications or designations are not required but encouraged.
Insurance/financial services industry knowledge is a plus.

Responsibilities

Leads or partners with business stakeholders, Architects, and technology professionals to understand business needs, desired outcomes, and solution context, align requirements to target architecture and technical guardrails, and surface impacts, dependencies, and trade-offs.
Manages complex requirements and drives business alignment through facilitation, visual management, and stakeholder collaboration.
Applies secure software and systems engineering practices throughout the delivery lifecycle to ensure our data and technology solutions are protected from threats and vulnerabilities.
Leads the development, clarification, and maintenance of detailed requirements work products and supporting documentation, and drives verification, traceability, and management of functional and non-functional requirements across the delivery lifecycle.
Supports or leads the complete requirements lifecycle from idea through implementation across complex initiatives.
Provides complex analysis of business processes, systems, data, and performance measures to support business outcomes, identify quality improvement opportunities, and strengthen decision-making.
Leads data-informed discovery by using usage and performance data to identify opportunities, validate assumptions, and translate insights into clear recommendations that balance customer needs, business value, technical feasibility, and product strategy.
Uses technical knowledge, business analysis expertise, and interpersonal skills to communicate, negotiate, and solve problems with stakeholders and team members.
Coaches less experienced analysts and raises the quality, consistency, and repeatability of analysis and requirements practices.
May perform other responsibilities as assigned.

Benefits

medical/dental/vision
life insurance
short and long term disability coverage
paid time off with newly hired associates receiving a minimum of 18 days paid time off each full calendar year pro-rated quarterly based on hire date
nine paid holidays
8 hours of Lifetime paid time off
8 hours of Unity Day paid time off
401(k) with company match
company-paid pension plan
business casual attire