Specialist, Instructional Technology

Houston Community College•Houston, TX

2d•Onsite

About The Position

Responsible for supporting faculty and staff in the integration of media and instructional technologies into teaching and learning. Provides hands-on training, consultation, and technical support for technologies such as XR technologies, video and audio production, podcasting, and other technologies used in instruction.

Requirements

High school diploma or equivalent required
MS Office Programs
Learning Management Systems
Makerspace and Media Equipment Operation
Extended Reality (XR) technologies
Technology Adaptation Ability
Delivering High Quality Work
Accepting Responsibility
Serving Customers
Supporting Organizational Goals
Driving Continuous Improvement
Acting with Integrity
Thinking Critically
Managing Change
Communicating Effectively
Must be able to perform all job requirements with or without reasonable accommodations
Remain in a stationary position during shift
Move items weighing up to 25 pounds
Position self to operate job equipment
Apply established protocols in a timely manner
Access, input and retrieve information from technology devices
Communicate with others to accomplish job requirements

Nice To Haves

Associate’s degree or higher in education, instructional technology, media production, information technology or related field preferred
1 year technology experience and 1 year faculty support experience preferred
Valid Texas Driver License

Responsibilities

Monitor, maintain, and perform routine care of instructional technology equipment, including basic calibration, software updates, and preventive maintenance; identify issues requiring vendor or IT support and escalate as appropriate.
Develop and facilitate workshops and just-in-time training on instructional technologies for faculty and staff.
Design and maintain user guides, quick-start instructions, and other faculty-facing documentation for instructional technologies and spaces.
Coordinate the use and scheduling of specialized labs and studios that support related instructional activities, ensuring equipment and spaces are prepared for instructional use.
Assist in evaluating new instructional technologies, tools, and workflows by piloting equipment, gathering user feedback, and documenting recommendations for adoption or improvement.
Assist and guide students during faculty-led instructional activities in labs and studios, including explaining safe equipment operation, monitoring appropriate use, and helping students access instructional resources as directed by faculty, as needed.
Assist with asset management and organizational stewardship of instructional technology equipment and spaces, including maintaining inventories, checking equipment in and out, and reporting loss or damage.
Collaborate with instructional designers, technologists, and other college staff to support initiatives related to technology-enhanced teaching and learning.
Participate in professional development to remain current with instructional technology trends, tools, and best practices.
Perform other duties, tasks and assignments as required.