Specialist Information System Business System Analyst

Amgen • Juncos, PR

1d

About The Position

Join Amgen’s Mission of Serving Patients. At Amgen, if you feel like you’re part of something bigger, it’s because you are. Our shared mission to serve patients living with serious illnesses drives all that we do. Since 1980, we’ve helped pioneer the world of biotech in our fight against the world’s toughest diseases. With our focus on four therapeutic areas Oncology, Inflammation, General Medicine, and Rare Disease, we reach millions of patients each year. Amgen is advancing a broad and deep pipeline of medicines to treat cancer, heart disease, inflammatory conditions, rare diseases, and obesity and obesity-related conditions. As a member of the Amgen team, you’ll help make a lasting impact on the lives of patients as we research, manufacture, and deliver innovative medicines to help people live longer, fuller happier lives. Our award-winning culture is collaborative, innovative, and science based. If you have a passion for challenges and the opportunities that lay within them, you’ll thrive as part of the Amgen team. Join us and transform the lives of patients while transforming your career. Specialist Information System Business System Analyst. What you will do. Let’s do this. Let’s change the world! In this vital role, you will help drive Amgen’s digital and AI-enabled transformation by connecting business needs with practical technology solutions. You will apply business insight, technical judgment, and execution discipline to guide initiatives that improve how teams work, make decisions, and deliver value. This role will also evaluate opportunities thoughtfully, align the right stakeholders, and ensure solutions are effective, compliant, and built for meaningful impact.

Requirements

• Doctorate degree OR Master’s degree and 2 years of information system experience OR Bachelor’s degree and 4 years of information system experience OR Associate’s degree and 8 years of information system experience OR High school diploma / GED and 10 years of information system experience

Nice To Haves

• Bachelor’s degree or advanced education in Computer Science, Information Systems, Software Engineering, Life Sciences, Engineering, Data Science/Analytics, or a related technical discipline.
• Experience supporting or delivering digital, automation, data, and AI-enabled solutions in a manufacturing, quality, process development, or regulated environment.
• Proficiency in Python, R, SQL, Power BI, Databricks, or similar analytics and visualization platforms.
• Familiarity with enterprise data platforms, data warehousing concepts, data modeling, and data integration solutions (e.g., EDW, Databricks, SAP, MES, or equivalent platforms).
• Exposure to Industry 4.0 technologies (IoT, digital twins, real-time analytics)
• Experience in a GMP-regulated industry, including understanding compliance expectations, validation practices, and regulatory requirements.
• Ability to collaborate effectively with technical, manufacturing, quality, process development, vendor, and management stakeholders.
• Strong project management, organizational, technical writing, communication, and presentation skills.
• Experience supporting continuous improvement initiatives and applying structured problem-solving methods such as Root Cause Analysis, Fishbone, 5 Whys, or Kepner-Tregoe.
• Ability to communicate effectively in English and Spanish.

Responsibilities

• Lead medium to large digital, automation, data, and AI-enabled initiatives across multiple departments or functional areas.
• Partner with business, Manufacturing and vendor stakeholders to identify opportunities for process improvement, responsible AI adoption, and scalable technology solutions.
• Partner with business to identify, standardize, and operationalize data sources, metrics, and analytics solutions that support operational excellence, digital manufacturing, and data-driven decision making.
• Define project scope, requirements, success measures, delivery plans, timelines, resources, budgets, risks, and acceptance criteria.
• Manage cross-functional project teams through solution design, development, testing, implementation, adoption, and post-implementation assessment.
• Oversee delivery of complex Technology, digital platforms, workflow automations, dashboards, and AI-enabled capabilities that improve productivity, quality, and user experience.
• Apply project management, technical, and business expertise to resolve issues, manage dependencies, and deliver high-quality solutions on time and within budget.
• Communicate project status, risks, decisions, technical approaches, and business value to teams, leadership, vendors, and stakeholders.
• Ensure delivered solutions comply with Amgen Technology standards, security, quality, legal, policy, and operational requirements.
• Design and develop intuitive, scalable dashboards and visualizations to monitor manufacturing performance, capacity, and KPIs (e.g., throughput, cycle time, yield).
• Contribute to the development of practical guidance and guardrails related to AI platforms, tools, and use cases.
• Drive continuous improvement by measuring outcomes, gathering user feedback, and ensuring solutions meet business needs.
• Provide technical guidance, mentor others, and contribute to best practices for digital, AI, automation, and technology-enabled project delivery.

Benefits

• A comprehensive employee benefits package, including a Retirement and Savings Plan with generous company contributions, group medical, dental & vision coverage, and life & disability insurance
• A discretionary annual bonus program, or for field sales representatives, a sales-based incentive plan
• Stock-based long-term incentives
• Award-winning time-off plans
• Flexible work models where possible.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed