Specialist II
About The Position
Performs work to assist in the organization and implementation of projects and programs. Responsibilities include activities which require knowledge of departmental procedures. Employee performance is based upon a review of completed work and overall results obtained. Coordinates and oversees daily Testing Center operations in accordance with established policies, procedures, and operational directives. Carries out plans and assignments provided by the Testing Center Senior Specialist or, in the Senior Specialist’s absence, the Senior Director. Supervises and coordinates the activities of student assistants and graduate student proctors to support efficient Testing Center operations and maintain the integrity and validity of testing. Provides operational updates to the Senior Specialist as needed. Manages and monitors daily Testing Center schedules to ensure exams are available and administered at the appropriate times during established testing periods. Monitors testing activity to maintain exam integrity, including security cameras, computer screens, and Testing Center software, and identifies and reports potential testing violations. Assists with student check-in and check-out processes as needed. Provides support and guidance to faculty and students regarding Testing Center policies, procedures, testing requirements, and general operations. Assists with the hiring, training, and development of student assistants and graduate student proctors to promote consistent procedures, effective performance, and high standards of service. Follows established procedures for opening and closing the Testing Center and ensures required operational and security procedures are completed. Delivers presentations and informational sessions for faculty, staff, and students regarding Testing Center policies, procedures, and services. Works the designated second-shift schedule of Monday–Thursday, 11:00 a.m.–8:00 p.m., and Friday, 8:00 a.m.–5:00 p.m. The schedule may be adjusted on a limited, as-needed basis to support Testing Center operations. Responsible for coordinating the activities of student assistants and graduate student proctors assigned to the supervisor and then reporting those activities back to manager. Amount of time supervising these subordinates will vary. Performs other duties and special projects as assigned.
Requirements
- High school graduation plus two years experience in related area.
- Additional education may substitute for experience on a year for year basis.
Responsibilities
- Coordinates and oversees daily Testing Center operations in accordance with established policies, procedures, and operational directives.
- Carries out plans and assignments provided by the Testing Center Senior Specialist or, in the Senior Specialist’s absence, the Senior Director.
- Supervises and coordinates the activities of student assistants and graduate student proctors to support efficient Testing Center operations and maintain the integrity and validity of testing.
- Provides operational updates to the Senior Specialist as needed.
- Manages and monitors daily Testing Center schedules to ensure exams are available and administered at the appropriate times during established testing periods.
- Monitors testing activity to maintain exam integrity, including security cameras, computer screens, and Testing Center software, and identifies and reports potential testing violations.
- Assists with student check-in and check-out processes as needed.
- Provides support and guidance to faculty and students regarding Testing Center policies, procedures, testing requirements, and general operations.
- Assists with the hiring, training, and development of student assistants and graduate student proctors to promote consistent procedures, effective performance, and high standards of service.
- Follows established procedures for opening and closing the Testing Center and ensures required operational and security procedures are completed.
- Delivers presentations and informational sessions for faculty, staff, and students regarding Testing Center policies, procedures, and services.
- Responsible for coordinating the activities of student assistants and graduate student proctors assigned to the supervisor and then reporting those activities back to manager.
- Performs other duties and special projects as assigned.
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
High school or GED
