Specialist II - Inventory Control

Jobs for Humanity•Houston, TX

About The Position

We currently have an exciting opportunity for a Specialist II - Inventory Control to join the Inventory Control team. The role is responsible for thoroughly analyzing inventory shipment transactions and maintaining inventory records. The Specialist assists in providing accurate and timely merchandise tracking information and helps ensure inventory levels are accurately reflected in the system of record. The position contributes to the profitability of retail operations by helping manage store inventory in a timely, accurate, and organized manner. It processes and researches issues received by phone and email, reviews documents to resolve errors, and supports reconciliation, validation, adjustments, and reporting. The role also requires compliance with inventory control policies, procedures, and internal controls.

Requirements

  • At least 2 years of experience in a customer service-focused environment.
  • Strong technical aptitude and ability to quickly learn inventory management and associated systems.
  • Ability to work under pressure while providing superior customer service, maintaining accuracy, and meeting strict deadlines.
  • Demonstrated flexibility, initiative, good judgment, and discretion.
  • Self-starter with strong teamwork and partnership skills and the ability to work effectively with cross-functional teams.
  • High energy, enthusiasm, and desire to become an inventory management expert.
  • Strong interpersonal, verbal, and written communication skills.
  • Proficiency with Microsoft Office programs, including Word, Excel, and Outlook.

Responsibilities

  • Help manage store inventory in a timely, accurate, and organized manner to contribute to retail operations profitability.
  • Build and maintain positive working relationships with management.
  • Process and research issues received through incoming calls and emails in a timely, accurate, and professional manner.
  • Review documents to resolve errors.
  • Oversee and assist with reconciliation, validation, adjustments, and reporting of results.
  • Maintain compliance with inventory control policies, procedures, and internal controls.
  • Perform additional duties as assigned.
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