Specialist II, Info Ops

NextGen Federal Systems•Remote GA, GA

About The Position

Ensure the stability, integrity, and efficient operation of the information systems that support core organizational functions by monitoring, maintaining, supporting, and optimizing all networking systems and associated operating systems. This role involves managing routers, switches, VLANs, dedicated circuits, VPNs, firewalls, and backup devices. The Specialist II will design and manage IP addressing, DNS, DHCP, power management, security, LAN, WAN, and disaster recovery systems. They will provide remote/on-site support for escalated issues, troubleshoot LAN and WAN problems using a scientific methodology, and assist in the design, architecture, and maintenance of corporate LAN, WAN, and security systems to ensure best practices and minimize downtime. The position is responsible for the day-to-day operation, reliability, and integrity of the enterprise network, including the installation, maintenance, and management of network equipment and diagnostic tools. Additionally, the role ensures system connectivity, creates and maintains network documentation, ensures compatibility and interoperability of networking systems, coordinates system tests, and monitors system performance, delivering relevant reports.

Requirements

2-4 years’ experience with firewall systems (Security Policy, Mobile Access, IPSEC, & SSL VPN) (Cisco ASA, Checkpoint, or Palo Alto).
Experience with Switches, Routers, LAN, WAN, VPN, DHCP, TCP/IP, DNS, UDP, Latency, VoIP, QoS, BGP, OSPF, wireless, PPP, MPLS.
Knowledge of Design, implementation, and maintenance of solutions, systems, and applications such as SolarWinds Orion or equivalent, AWS (Amazon Web Services), Directory Services -- Microsoft Active Directory, DNS and DHCP; VMware; diagramming and documentation tools, such as Microsoft Visio; applicable data privacy practices and laws.
Skill in Working as member of a team.
Skill in Communicating effectively with internal and external stakeholders.
Skill in Analysis and creative problem-solving.
Skill in Establishing and maintaining effective working relationships.
Skill in Project management.
Ability to Conduct research into systems issues and products.
Ability to Work in a fast-paced environment.
Ability to Stay organized, prioritize workload, multi-task, and meet deadlines.
Ability to lift and transport moderately heavy equipment/objects.

Responsibilities

Monitoring, maintaining, supporting, and optimizing all networking systems and associated operating systems.
Managing routers and establishing connectivity to client sites.
Managing switches, VLANs, dedicated circuits, VPN's firewalls and backup devices.
Designing and managing IP addressing, DNS, DHCP, power management, security, LAN, WAN and disaster recovery systems.
Providing remote/on-site support for escalated issues.
Troubleshooting LAN and WAN problems using a scientific methodology.
Assisting in the design, architecture, and maintenance of the corporate LAN, WAN, and security systems.
Ensuring day-to-day operation, reliability, and integrity of the enterprise network.
Installation, maintenance, and management of all network equipment such as routers, switches, wireless, circuits, servers, backup systems, network management and diagnostic tools.
Ensuring system connectivity of all servers, shared software, groupware, and other applications.
Creating and maintaining documentation as it relates to network configuration, mapping, processes, and service records.
Ensuring compatibility and interoperability of in-house networking systems.
Coordinating and performing in-depth tests, including end-user reviews, for modified and new systems.
Monitoring and testing system performance; preparing and delivering system performance statistics and reports.
Occasional inspection of cables in floors and ceilings.