Specialist I, ROPS (Lab)
About The Position
The ROPS Specialist I, Cash Posting (Lab) performs a range of cash-posting duties in accordance with department standards, policies, and applicable laws and regulations. The position applies payments and denials to patient claims, interprets non-cash denial line items, and posts unresolved items to unapplied cash when other resolution efforts are exhausted. It also balances posted amounts against checks and batches, researches difficult remittance advice, updates cash-batch tracking, prioritizes workload, resolves work queues, and corrects misapplied payments. This position reports to the Supervisor, Patient Accounting (Lab).
Requirements
- High school diploma or equivalent.
- Intermediate computer skills and proficiency in Microsoft Word, Outlook, and Excel.
- 0–2 years of experience.
Nice To Haves
- At least 6 months of medical office or data-entry experience.
- Knowledge of medical terminology and ability to read and locate information on insurance remittance advice or invoices.
- Typing speed of at least 50 words per minute.
- Strong 10-key skills by touch.
Responsibilities
- Apply payments and denials accurately to the appropriate patient claim using supporting documentation.
- Interpret non-cash denial line items and select the closest related denial code in the accounts receivable system.
- Post unidentified items to unapplied cash after exhausting other efforts, continue seeking resolution, and perform adjustments within established department timeframes.
- Balance posted amounts to check and batch amounts, troubleshoot discrepancies, and resolve out-of-balance conditions through adjustments and corrections.
- Research difficult remittance advice and work with insurance companies and the collections team to avoid posting items to unapplied cash.
- Update cash-batch tracking, prioritize workload, resolve work queues, and promptly adjust misapplied payments.
- Follow DaVita policies, corporate compliance requirements, and applicable laws and accrediting-body rules.
Benefits
- Medical insurance
- Dental insurance
- Vision insurance
- 401(k) match
- Paid time off
- PTO cash out
- Family resources
- EAP counseling sessions
- Access to Headspace
- Backup child and elder care
- Maternity and paternity leave
- Professional development programs
- On-demand virtual leadership and development courses
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
