Specialist, HVAC Technician

JLL•Andover, MA

1d•Onsite

About The Position

Join a growing Team of Facilities Management Professionals to support the 24/7/365 Operations of an industry-leading Life Sciences Organization’s beautiful Andover, MA Campus. You'll take ownership of operational maintenance for the site’s HVAC systems, ensuring safe, efficient, and cost-effective support of all mechanical systems. Your primary focus will be protecting and enhancing Client assets while maintaining 100% uptime through reliability-based maintenance strategies. This role implements maintenance best practices, managing equipment inspection programs, and continuously evaluating methods to maximize performance and value for our Client through transparent partnership and communications. A very high percentage of “wrench time” is expected and candidates must demonstrate technical expertise in HVAC maintenance and troubleshooting, while being able to work cohesively with members of large and sophisticated Trades and Engineering Teams to complete daily work assignments safely, efficiently and on time. Of shared importance with Technical skills is the ability to uphold JLL’s Core Values of Teamwork, Ethics and Excellence.

Requirements

3+ years of facility-related HVAC and Refrigeration work experience
High school diploma or state equivalent required
Active Massachusetts Driver’s License
Demonstrated technical expertise in facility-related systems
Proficient with computer applications including Microsoft Office, Outlook and CMMS systems
Clear understanding of refrigeration systems operations, including walk-in coolers, ice machines, etc.
Strong verbal and written communication skills
Proven track record of excellent customer service, professionalism and ability to collaborate with large high-performing Teams
Ability to uphold and demonstrate JLL Core Values of Teamwork, Ethics and Excellence
Knowledge of OSHA standards and ability to execute tasks safely at all times.
Skilled and physically able to operate power and hand tools and required equipment, work on a ladder, carry tools, bend/twist/reach/lift up to 50lbs.
Able to work in close places such as closets, crawl spaces, vaults, etc. and on building rooftops
Routinely available as “On Call” Tradesperson

Nice To Haves

Active Massachusetts HVAC Contractor License (more preferred than Tech)
Active Massachusetts HVAC Technician License
Associates Degree in HVAC discipline or equivalent work experience
Experience with reliability-centered maintenance best practices in critical facility environments
Advanced certifications in HVAC and/or Refrigeration systems or building operations
Knowledge of federal, state, and local regulatory compliance requirements
Experience managing contracted maintenance staff and vendor relationships

Responsibilities

Maintain continuous operation of all HVAC-related building systems, including mechanical controls, building automation systems (“BAS”), electrical components, and temperature control systems.
Execute preventive, corrective, and reliability maintenance procedures with Teammates and Vendor Partners.
Conduct building rounds, maintain detailed logs and data sheets, ensuring all regulatory compliance and safety requirements are met.
Enter detailed and explanatory comments into work order database, so actions can be documented and referenced.
Provide customer interface and support, assisting with planning and scheduling optimization, and ensuring high-quality document management.
Identify hazards, implement remediation measures, and complete comprehensive safety training programs.
Collaborate with Vendor Partners to ensure proper work authorization procedures are followed and maintain incident contact response protocols.
Accept and log all complaints, status, and follow-up calls in CMMS database.
Take immediate action on all alarms to repair or correct.
Monitor and analyze operations, record readings and troubleshoot to adjust refrigeration equipment, heat pumps/exchangers, HVAC units, centrifugal chillers, cooling towers, boilers, VAV systems, valves, piping, filters, emergency backup systems and hot water systems and other mechanical and low-voltage electrical equipment.
Check CMMS system for new trouble calls and work assignments.
Perform preventive maintenance on all base building and critical system equipment which includes but is not limited to: assembling tools, supplies and instruments necessary to complete the job, performing work with a minimum amount of disruption and supervision, conducting immediate clean-up of work area, completing work order task sheets, returning tools neatly to workshop, maintaining supplies inventory, reporting any equipment problems, impending supply or material shortages to Supervisor.
Install, repair, replace or rebuild HVAC units, like package units, mini splits, actuators, VAV’s, water heaters, motors, heating units, pumps, seals, air compressors, heat exchangers, bearings in all types of motors, piping, valves, filters, hot water systems and associated controls.
Assist other Technicians and Operators with building and equipment major repairs and maintenance.
Inspect, repair, and maintain electrical controls, switches and motor controls.
Comply with departmental policy for safe handling of hazardous materials.
Ensure that all appropriate R&M data (i.e. material costs, contract labor costs, etc.) is captured on a work order.