Specialist, HR Automation & AI

IDEXX•Westbrook, MA

6d•$100,000 - $115,000•Hybrid

About The Position

We are looking for a driven and innovative Senior Specialist, HR Automation & AI to join our HR Operations & Technology PMO aligned team. In this role, you will help transform how HR work gets done by applying process redesign, automation, and AI to core HR processes. You will work hands-on to map and analyze current HR processes, identify high value automation and AI opportunities, and design intelligent workflows and agents that improve efficiency, accuracy, and the employee experience. This role operates within established data, compliance, governance, and change management guardrails, ensuring responsible and sustainable innovation across HR.

Requirements

3–5+ years of relevant experience in process improvement, systems analysis, automation, HR technology, or transformation roles with some experience in AI and Agent Building
Experience working with HR processes and an understanding of HR services and employee lifecycle fundamentals
Hands-on experience applying automation and/or AI thoughtfully in a business context, particularly where data sensitivity and human judgment are required
Experience with building, configuring, or leveraging automation or AI‑enabled tools (e.g., low‑code/no‑code platforms, RPA, workflow tools, AI copilots, or integrations)
Strong project management skills with the ability to manage multiple initiatives and priorities in parallel
Collaborative mindset and passion for using technology to solve real business problems
Strong analytical skills with the ability to translate complex processes into simple, effective solutions
Bachelors degree or equivalent combination of education and experience required
Led medium-complexity automation and AI initiatives end-to-end (analysis through deployment and continuous improvement), partnering cross-functionally with HR and IT while contributing to evolving best practices.

Responsibilities

Hands-on Automation & AI Development within HR: Support the hands-on configuration, deployment, documentation, and maintenance of automation and AI-enabled solutions. Contribute to the design and implementation of intelligent agents and workflows, ensuring reliability, scalability, and explainability. Monitor solution performance and recommend enhancements to improve effectiveness over time.
Contribute to the Future‑State & Solution Design within HR: Contribute to the design of future‑state HR processes and ways of working that embed automation and AI responsibly. Ensure solutions improve efficiency, accuracy, and user experience while aligning with HR policies and business needs.
Process Analysis & Continuous Improvement: Map and analyze HR operational processes to identify inefficiencies, variation, and opportunities for automation or AI enablement. Apply structured improvement methodologies (e.g., process mapping, lean principles, design thinking) to redesign workflows and standard work. Translate complex HR processes into simplified, scalable solutions.
Support Project & Change Execution: Lead or support small‑ to medium‑scale automation and AI initiatives from concept through deployment and adoption. Partner closely with HR, HR Technology, IT, and change stakeholders to support successful implementation and adoption. Support change management activities including impact analysis, stakeholder engagement, and adoption tracking.
Collaborate and Partner: Partner with functional HR teams to understand business needs and identify opportunities to apply automation and AI. Contribute to larger initiatives and cross‑HR projects where automation or AI capabilities can add value.