Specialist, Events and Programs

The Chamber•Seattle, WA

16h•Onsite

About The Position

The Specialist, Events and Programs is responsible for developing and executing Chamber events, including Toast of Seattle, Business After Hours, Industry Insights, Young Professional Network, Councilmember Coffee Chat and Chair Dinner events. This role will be responsible for supporting registration functions for the majority of Chamber events and may be assigned additional responsibilities including events, programs, or projects, depending on the candidate’s experience.

Requirements

2+ year experience developing events or programs and leading event logistics for an organization, or commensurate experience.
Experience working with small businesses, member-based organizations, chambers of commerce, economic development organizations, or community partners preferred.
Experience evaluating programs and implementing improvements
Experience creating and maintaining tracking reports using spreadsheets; strong database skills including experience with MS Excel and CRMs.
Proficiency with Microsoft Office Suite, including Outlook, Word, Excel, and PowerPoint.
Experience using CRM, registration, event management, or database systems preferred.
Ability to create and maintain accurate tracking reports, registration lists, attendance records, and event/program data.
Ability to support event registration processes, including attendee records, payment coordination, complimentary guest tracking, and customer support.
Ability to coordinate event logistics, including timelines, vendor communication, materials, setup needs, and onsite registration support.
Ability to draft and proofread clear, accurate, and professional event-related materials, correspondence, and basic website or registration content.
Ability to use spreadsheets and data systems to track deadlines, participation, sponsorship information, and event/program deliverables.
Ability to lift and/or carry up to 25 lbs. with or without reasonable accommodation.
Strong customer service orientation, including active listening, responsiveness, and professional problem-solving.
Strong attention to detail and ability to follow through on timelines, deadlines, and assigned deliverables.
Ability to work effectively with members, staff, volunteers, vendors, and community partners.
Flexibility and adaptability in responding to changing event needs, timelines, and stakeholder requests.
Ability to prioritize and coordinate multiple tasks, events, and projects in a fast-paced environment.
Sound judgment in resolving routine events, registration, and customer service issues.
Professional verbal communication skills, including the ability to communicate clearly in group settings and support a positive attendee, member, and partner experience.
Reliable, quality-driven work style with a commitment to accuracy, service, and timely execution.

Responsibilities

Manage planning and execution of monthly and annual Chamber programs, including logistics, vendor/speaker coordination, revenue generation, sponsorship support, securing in-kind contributions (goods, services, venues) and budget oversight with the Director of Events and Programs.
Primary lead: Toast of Seattle, Business After Hours, Industry Insights, Young Professional Network, Councilmember Coffee Chat events and Chair Dinner events.
Support additional and ad hoc events as needed.
Collaborate across Membership, Communications, External Affairs, and community partners to market programs and drive member engagement.
Partner with Marketing & Communications to promote events and grow participation through strategic outreach, partnerships, and digital channels.
Provide administrative support (correspondence, proofreading, website updates, mailings, scheduling, and file management).
Coordinate special projects and perform additional duties as assigned.
Manage event registration processes, including customer support and payment processing.
Track attendance and maintain accurate participation data.
Coordinate onsite registration and event setup to ensure a high-quality attendee experience.
Ensure proper registration of complimentary guests.
Maintain proficiency in the Chamber’s membership and registration database.

Benefits

Medical, Dental, and Vision Coverage, employer pay 96% of the employee premium, including $0 prescriptions and appointments
401(k) and Roth Retirement Accounts, with Employer Match of up to 6%
Generous Holiday and Paid Time Off Schedule, including Community Service leave and winter closure
Mindfulness and Wellness Resources
Life Insurance
Accidental Death & Dismemberment Insurance
Company-sponsored ORCA Card
Flexible Spending Accounts
Paid Parental Leave
EAP Membership
Additional Voluntary Benefits, including Long-term Disability Insurance, Personal Accident Insurance, and Pet Insurance
Remote office set up stipend $500
Woodland Park Zoo Discount
SecureSave Workplace Savings Program with Optional $5 Semi-Monthly Employer Match
Passport Corporate Discount Membership
Norton LifeLock Benefit Solutions
Free snacks and beverages at the office!