Specialist, Enterprise Business Services - Payroll
About The Position
The Specialist, Enterprise Business Services - Payroll plays a critical role in supporting business areas by analyzing initiatives, interpreting data, and providing actionable recommendations aligned with organizational goals. This position ensures compliance with applicable laws and company policies while managing complex benefits inquiries and escalated customer service issues. The role involves coordinating with multiple stakeholders, maintaining system security and access, and overseeing technical equipment and software requests. The specialist contributes to continuous improvement efforts, fosters collaborative relationships, and upholds the highest standards of integrity and professionalism in all business practices. The Report Team ensures the accuracy, completeness, and compliance of payroll results by auditing payroll and control reports for each payroll cycle. This team plays a vital role in identifying and addressing potential payroll issues before and after finalization, supporting corrective actions to protect associates and the company from pay discrepancies. Members collaborate closely with various departments to maintain regulatory compliance and deliver exceptional customer service. Their work safeguards payroll integrity and supports smooth business operations through diligent review and effective communication.
Requirements
- Proven experience in managing regulatory compliance with local, state, and federal laws and company policies.
- Strong skills in payroll administration, including resolving complex payroll inquiries and providing education.
- Ability to analyze data and translate findings into actionable business recommendations.
- Expertise in handling escalated customer service issues with professionalism and technical knowledge.
- Proficiency in managing security access and maintaining confidentiality of sensitive information.
- Effective collaboration and communication skills to build strong relationships with internal and external partners.
- Commitment to ethical standards, integrity, and continuous improvement in processes and systems.
Nice To Haves
- Benefits
- Customer Service
- Microsoft Office
- Bachelors: Finance
- Bachelors: Information Technology
- Bachelors: Mathematics
Responsibilities
- Support business area strategy development by analyzing initiatives, interpreting data, and providing aligned recommendations.
- Manage compliance with local, state, and federal regulations and company policies through monitoring and implementing HR compliance processes.
- Handle escalated customer service issues, providing technical support, benefits education, and resolving complex inquiries.
- Coordinate equipment, software, and network requests, ensuring timely fulfillment and vendor collaboration.
- Administer security access protocols, maintain confidential information, and monitor remote access environments.
- Collaborate with partners to prioritize tasks, communicate progress, and identify improvement opportunities.
Benefits
- Competitive pay
- Performance-based bonus awards
- Medical coverage
- Vision coverage
- Dental coverage
- 401(k)
- Stock purchase
- Company-paid life insurance
- PTO (including sick leave)
- Parental leave
- Family care leave
- Bereavement
- Jury duty
- Voting leave
- Short-term disability
- Long-term disability
- Company discounts
- Military Leave Pay
- Adoption and surrogacy expense reimbursement
- PTO and/or PPTO that can be used for vacation, sick leave, holidays, or other purposes.
- Live Better U (Walmart-paid education benefit program for full-time and part-time associates)
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
