Specialist - Data Management

Collin College•McKinney, TX

3d•Onsite

About The Position

Work closely with district departments to include Admissions, Financial Aid, and Administrative Programming to ensure student records maintain compliance with established data standards. Run processes to load mass data sets (test scores, applications, etc.) onto students records to support the student onboarding process. Collaborate with director of admissions and Technical Services to develop and enhance automation procedures to deliver timely and accurate record processing.

Requirements

Knowledge of admissions and records practices
Knowledge of college’s Student Information System (SIS)
Knowledge of the Family Educational Rights and Privacy Act (FERPA)
Must have highly effective interpersonal skills
Organizational skills
Verbal and written communication skills
Critical thinking skills
Decision-making and problem-solving skills
Excellent computer skills
Ability to pay attention to details
Ability to utilize time management skills as well as multi-tasking
Ability to work with little supervision
Associate degree from an accredited institution.
Two (2) years of related experience OR equivalent combination of education and experience.
Security Sensitive position; candidates will be subject to a criminal background check.

Nice To Haves

Bachelor's degree from an accredited institution.
At least (60) semester hours or at least two (2) additional years of directly related experience.

Responsibilities

Respond to inquiries from students and staff regarding the admission application, and student onboarding process.
Identify problems and recommend/implement solutions.
Use reports to help identify problems and solutions.
Provide data entry support and verification of admissions and record needs, including admission application, duplicate management, student onboarding, and student data file loads (test scores, bacterial meningitis, etc.).
Assist students with admission and student onboarding processes via telephone and email.
Monitor the student information system and resolve data conflicts to include identifying and merging potential duplicate records.
Assist the Director of Admissions in monitoring and troubleshooting issues with third party vendor, such as Med+Proctor, ApplyTexas, Comevo, etc.
Monitor data on a weekly basis to ensure compliance and effectiveness of process and data integrity of relevant student data.
Communicate with students in a friendly and professional manner.
Perform essential job functions accurately under time constraints and deadlines while maintaining professionalism with students and cooperation with co-workers.
Process change request for applicants, to include name, SSN, and address changes, within the student information system.
Ensure proper documentation is provided.
Maintain confidentiality of student records in compliance with the Family Educational Rights and Privacy Act (FERPA); supervise document inventory, maintenance, and record retention.
Ensure accuracy of records through audit and evaluation process.
Perform other duties as assigned.
Perform all duties and maintain all standards in accordance with college policies, procedures and Core Values.