Specialist, CSR/Clerical Support

Ovation Healthcare • Marysville, KS

7d • Onsite

About The Position

The Specialist, CSR/Clerical Support is responsible for providing administrative and clerical support in the management of patient accounts. This role involves handling billing claims and payment-related tasks, assisting with account reconciliations, responding to patient inquiries, and ensuring accurate record-keeping within the healthcare facility.

Requirements

• Strong organizational skills and attention to detail.
• Excellent communication skills, both written and verbal.
• Proficiency in Microsoft Office Suite and billing software.
• Ability to handle sensitive and confidential information with discretion.
• Customer service skills.

Nice To Haves

• Previous experience in patient accounts, billing, or clerical support in a healthcare setting is preferred.
• Basic knowledge of medical billing codes and insurance processes (preferred).

Responsibilities

• Assist in the preparation and maintenance of patient accounts by verifying information, mailing claims, and updating account details.
• Assist in generating patient invoices and billing statements for services rendered.
• Ensure that all required billing documentation is completed and filed appropriately.
• Respond to patient phone calls and emails related to account balances, billing inquiries, and payment options.
• Provide general administrative support to the Accounts Receivables team as needed, including filing, faxing, and data entry.
• Assist in generating standard reports on accounts receivable, payment collections, and aging accounts.
• Reconcile daily cash receipts and deposits.
• Investigate and process credit balance refunds.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED