Specialist, Client Programs & Events

Skadden • Palo Alto, CA

1d • Hybrid

About The Position

We are seeking a Specialist, Client Programs and Events to join our Palo Alto office on a hybrid basis. In this role, the Specialist will be responsible for the end-to-end planning, coordination, and execution of client-facing events that support the Firm’s business development and marketing objectives. As a member of the global events team, this individual will work closely with practice-aligned business development managers, attorneys, and colleagues across the department to ensure the seamless delivery of events of all sizes and formats. While the role will primarily focus on California-based events, it will also support programs and events in other Firm offices as needed, contributing to the Firm’s broader business development and client engagement initiatives and delivering a consistently high-quality event experience.

Requirements

• Proficient in relevant Firm computer software programs (e.g., Outlook, Excel, PowerPoint), with the ability to learn new software and operating systems
• Strong interpersonal and communication skills, with the ability to synthesize and convey information effectively in writing and verbally
• Demonstrates exceptional close attention to detail
• Solution-oriented, excellent analytical, troubleshooting, organizational, and planning skills
• Ability to handle multiple projects and shifting priorities
• Ability to handle sensitive matters and maintain confidentiality
• Ability to organize and prioritize work
• Ability to work well in a demanding and fast-paced environment
• Ability to work well independently as well as effectively within a team
• Ability to use discretion and exercise independent and sound judgment
• Knowledge of Firm practice areas
• Familiarity with CRM systems and database management
• Excellent proofreading skills
• Flexibility to travel
• Flexibility to adjust hours and work the hours necessary to meet operating and business needs
• Bachelor's degree
• Minimum of five years related experience in a professional services environment

Responsibilities

• Oversees the end-to-end planning and execution of client programs and events, including CLE programming, dinners, receptions and special events, in the Palo Alto and Los Angeles offices.
• Plans, coordinates and executes client-facing events, including but not limited to venue research, contract negotiations, catering, budgeting, staging, materials production and coordination across multiple teams and practices.
• Collaborates closely with the business development team, practice groups, and partners to ensure all events support the Firm's strategic business development objectives and client engagement goals.
• Works as a collaborative member of the global client events team, supporting and contributing to events in other offices as needed to ensure a consistent and exceptional client experience across the Firm.
• Develops and manages event estimates and budgets, tracking expenditures to ensure cost-effective delivery.
• Helps to maintains invitation and attendee lists in the Firm's CRM system, ensuring data accuracy and integrity.
• Tracks event-related activities in Firm databases, aggregates and analyzes data for reporting, and provides post-event analysis and recommendations for improvement.
• Manages on-site event logistics, including setup and room configuration, signage, registration, and real-time troubleshooting to ensure flawless event delivery.
• Independently runs live and pre-recorded webinars, including platform configuration, rehearsals, speaker preparation, and day-of production.
• Oversees the set-up and management of audio-visual logistics for virtual and hybrid events, collaborating with the AV team and external vendors to ensure a seamless attendee experience.
• Ensures compliance with MCLE accreditation standards across relevant jurisdictions.
• Researches and maintains up-to-date intelligence on event experiences, venues, restaurants, and vendors, identifying trends and opportunities to enhance the Firm's event offerings.
• Manages relationships with existing vendors while identifying opportunities to expand partnerships and improve service delivery.
• Negotiates contracts with venues and vendors to optimize value, service quality and contractual terms.
• Collects and synthesizes client and attendee feedback to inform future event planning and programming decisions.
• Demonstrates effective interpersonal, written and verbal communication skills to facilitate effective work relationships with others.
• Manages Firm resources responsibly.
• Complies with and understands Firm operations, policies and procedures.
• Performs other related duties as assigned to support the Firm’s business development and marketing initiatives.

Benefits

• Competitive salaries and year-end discretionary bonuses.
• Comprehensive health care (medical, dental, vision), savings plan/401(k) and voluntary benefits.
• Generous paid time off.
• Paid leave options, including parental.
• In-classroom, remote, and on-demand learning and professional development opportunities.
• Robust well-being classes and programs.
• Opportunities to give back and make an impact in local communities.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Number of Employees: 501-1,000 employees