Specialist, Client Processing Representative

BNY Mellon • Pittsburgh, PA

1d • $52,000 - $65,500 • Onsite

About The Position

BNY is seeking a Specialist, Client Processing Representative to join its Loans Enablement Operations team in Pittsburgh, Pennsylvania. The role provides routine and non-routine client service and transactional support, along with analytics and reporting services aimed at improving and automating transaction processing systems. The representative advises organizational units and teams to support timely service delivery and issue resolution, and participates in product development, enhancements, and system testing to ensure accurate and efficient processing of high-value transactions.

Requirements

• Bachelor’s degree or equivalent combination of education and experience.
• Applicable local or regional licenses or certifications as required by the business.
• Detail-oriented.
• Excellent verbal and written communication abilities.
• Ability to self-manage, prioritize, and execute workload.
• Familiarity with technical applications, including Microsoft Office applications.

Nice To Haves

• 1–3 years of total work experience preferred.
• Experience in brokerage processing preferred.
• Prior loan operations experience in a financial services setting preferred.

Responsibilities

• Perform routine and non-routine client service and transactional support functions.
• Provide analytics and reporting services and work to improve and automate transaction processing systems.
• Advise organizational units and teams to ensure timely service delivery or issue resolution.
• Participate in product development, enhancement, and system testing to ensure accurate and efficient processing of high-value transactions.

Benefits

• Competitive compensation and benefits.
• Wellbeing programs.
• Flexible global resources and tools.
• Paid leaves, including paid volunteer time.
• Potential eligibility for an annual discretionary incentive award.
• 401(k) plan for eligible employees.
• Company-sponsored medical, dental, vision, and basic life insurance plans for eligible employees and dependents.
• Other benefits may include vacation and sick time, depending on the position offered.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level