Specialist, Client Processing Representative II

BNY Mellon • Pittsburgh, PA

13d

About The Position

The Specialist, Client Processing Representative II joins the Loans Enablement Operations team in Pittsburgh. The role provides routine and non-routine client service and transactional support, analytics and reporting, and helps improve and automate transaction processing systems. The representative advises organizational units and teams to support timely service delivery and issue resolution, and participates in product development, enhancements, and system testing to ensure accurate and efficient processing of high-value transactions.

Requirements

• Bachelor’s degree or an equivalent combination of education and experience.
• Detail oriented.
• Excellent verbal and written communication abilities.
• Ability to self-manage, prioritize, and execute workload.
• Familiarity with technical applications, including Microsoft Office applications.
• Applicable local or regional licenses or certifications as required by the business.

Nice To Haves

• 3–5 years of total work experience preferred.
• Experience in brokerage processing preferred.
• Prior loan operations experience in a financial services setting preferred.

Responsibilities

• Perform routine and non-routine client service and transactional support functions.
• Provide analytics and reporting services and work to improve and automate transaction processing systems.
• Advise organizational units and teams to ensure timely service delivery or issue resolution.
• Participate in product development, enhancement, and system testing to ensure accurate and efficient processing of high-value transactions.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level