Specialist, Client Operations
About The Position
At BNY, our culture allows us to run our company better and enables employees’ growth and success. As a leading global financial services company at the heart of the global financial system, we influence nearly 20% of the world’s investible assets. Every day, our teams harness cutting-edge AI and breakthrough technologies to collaborate with clients, driving transformative solutions that redefine industries and uplift communities worldwide. Recognized as a top destination for innovators, BNY is where bold ideas meet advanced technology and exceptional talent. Together, we power the future of finance – and this is what #LifeAtBNY is all about. Join us and be part of something extraordinary. We’re seeking a future team member for the role of Client Operation Specialist to join our Client Service team. This role is located in Lake Mary, FL.
Requirements
- Bachelor’s degree or the equivalent combination of education and experience is required.
- 0-3 years of total work experience preferred.
- Experience in an operational area and/or client services preferred.
- Supports a selected number of client accounts of limited complexity.
Responsibilities
- Works with external clients to resolve day-to-day issues and direct them to appropriate resources at BNY.
- Supports clients in addressing operational and technical questions or issues and ensuring requests are executed.
- Apply problem solving skills based on precedence and experience.
- Uses communication skills to deliver high quality service to a specialized client base.
Benefits
- highly competitive compensation
- benefits
- wellbeing programs
- flexible global resources and tools
- generous paid leaves
- paid volunteer time
- medical, dental, vision, and basic life insurance plans
- various paid time off benefits, such as vacation and sick time
Stand Out From the Crowd
Upload your resume and get instant feedback on how well it matches this job.
What This Job Offers
Job Type
Full-time
Career Level
Entry Level
