Specialist, Business Support

Walmart•Bentonville, AR

5d•Onsite

About The Position

The Specialist, Business Support plays a critical role in facilitating business operations by collaborating with various stakeholders to prioritize tasks, manage schedules, and support leadership needs. This position involves gathering and analyzing data to identify trends, recommend improvements, and ensure effective communication of changes. The specialist supports process implementation, resolves issues with accuracy, and contributes to continuous improvement efforts. Strong communication and analytical skills are essential to deliver timely solutions that align with business objectives while maintaining compliance with company policies and fostering a professional work environment. The Claims Management team excels in delivering thorough claims oversight through quality assurance, compliance, and ongoing process improvement. Working closely with internal leaders, legal counsel, and external partners, the team ensures efficient claims handling aligned with regulatory and company standards. By leveraging data analysis and innovative methods, the team focuses on minimizing risk, enhancing outcomes, and improving experiences for associates and stakeholders. Combining operational excellence with collaborative leadership, the team is dedicated to talent development and driving impactful business results in claims resolution and risk management.

Requirements

Proven ability to manage complex tasks by prioritizing deadlines and collaborating effectively with various stakeholders.
Strong communication skills to convey progress, insights, and recommendations clearly across teams and leadership.
Experience in data analysis and basic statistical methods to identify trends and support business solutions.
Aptitude for process improvement by recognizing opportunities and adapting to organizational changes.
Demonstrated integrity and commitment to company policies, ethics, and values in all business practices.
Ability to coordinate schedules, meetings, and travel logistics efficiently for executive leadership.
Proactive problem-solving skills with a focus on delivering results aligned with business needs.
Associate’s degree in Business Management, Logistics, Computer Science, or related field OR 1 year’s experience in operations, retail, project management, or relevant area.

Nice To Haves

Contact Center, Customer Service, Microsoft Office

Responsibilities

Collaborate with managers, coworkers, and business partners to complete complex assignments, ensuring priorities and deadlines are met.
Collect, analyze, and track data to support business solutions and identify trends requiring additional training or process adjustments.
Communicate progress, issues, and recommended resolutions to leadership and stakeholders, ensuring alignment with business requirements.
Coordinate leadership calendars, meetings, and travel arrangements, preparing materials and anticipating scheduling needs.
Provide expert guidance on best practices, supporting continuous improvement and adapting to organizational changes.
Build strong relationships to foster collaboration, deliver results, and uphold company policies and ethical standards.

Benefits

Competitive pay
Performance-based bonus awards
Medical coverage
Vision coverage
Dental coverage
401(k)
Stock purchase
Company-paid life insurance
PTO (including sick leave)
Parental leave
Family care leave
Bereavement
Jury duty
Voting leave
Short-term disability
Long-term disability
Company discounts
Military Leave Pay
Adoption and surrogacy expense reimbursement
PTO and/or PPTO that can be used for vacation, sick leave, holidays, or other purposes
Live Better U (Walmart-paid education benefit program for full-time and part-time associates in Walmart and Sam's Club facilities. Programs range from high school completion to bachelor's degrees, including English Language Learning and short-form certificates. Tuition, books, and fees are completely paid for by Walmart. Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to a specific plan or program terms.)