Specialist, Business Operations Support

Cogeco•Rochester, NH

1d•$54,100 - $89,300•Onsite

About The Position

We are seeking a detail-oriented Specialist, Business Operations Support to manage financial tracking, capital allocation, and end-to-end procurement workflows across our technical initiatives. In this role, you will bridge the gap between Corporate Finance and Engineering/IT operations—ensuring project budgets remain on track, procurement runs smoothly, and capital expenditure rules are strictly maintained. The ideal candidate brings deep experience with ERP systems, strong expertise in OPEX/CAPEX accounting principles, and the communication skills needed to partner effectively with technical leadership.

Requirements

5+ years of experience in financial tracking, technical procurement, or business operations— specifically supporting the technology department.
Experience in the telco industry adds value (eg IT, Telecom, or Engineering departments).
Advanced hands-on experience with ERP Systems (Procurement, Purchase Orders, Requisitions).
Workday experience is an added value
Optimized daily operational workflows using Google Workspace, establishing real-time reporting dashboards in Google Sheets to track team KPIs, monitor project milestones, and reduce cross-departmental bottlenecks
Strong working knowledge capitalization rules (CAPEX vs. OPEX distinction) for technical equipment and software implementation.
Exceptional analytical skills, high attention to detail, and a proven ability to translate complex engineering needs into structured financial data.

Nice To Haves

Experience in telecommunications, fiber infrastructure, or large-scale enterprise IT deployments.
Background in vendor management, contract review, or SOW negotiation workflows.
Familiarity with data visualization tools (e.g. Tableau).

Responsibilities

Oversee an annual budget spanning operational expenditures (e.g. software licensing, maintenance, field services) and capital investments (e.g. fiber rollouts, hardware, network infrastructure).
Enforce standardized CAPEX vs. OPEX capitalization guidelines for engineering and infrastructure projects to maintain compliance with internal corporate accounting policies.
Conduct monthly budget-to-actual variance analyses across IT and Engineering business units, pinpointing cost-saving opportunities and updating quarterly forecasts.
Calculate month-end financial accruals and partner with Corporate Finance to ensure precise timing of operational expense recognition.
Drive cloud financial management (FinOps) by managing cloud consumption as a dynamic, variable cost—establishing clear spend categorization, cost-allocation tags, and adaptive forecasting models that respond to usage fluctuations.
Drive the end-to-end procurement process within ERP, including Purchase Requisition creation, PO generation, and managing vendor SOW approval workflows.
Streamline procurement efficiency by establishing documentation guidelines for engineering stakeholders, reducing average PO turnaround time.
Investigate and resolve complex 3-way matching discrepancies (PO, Goods Receipt, Invoice) with Accounts Payable and external vendors to avoid payment delays or service interruptions.
Monitor active PO burn rates against contractual caps, proactively alerting project leads at the 80% threshold to eliminate budget overruns.
Act as the primary financial liaison for Network Engineering / Enterprise IT leadership, translating technical deliverables into dynamic financial forecasts.
Deprecation, Asset retirement : Partner with technical leads to identify legacy systems, hardware, and software licenses scheduled for decommission or phase-out.
Track capital expenditure milestones across network expansion initiatives to ensure capital is accurately recognized upon equipment delivery and field deployment.
Capitalization of internal labour : Reconcile month-end labor allocations with Corporate Finance to ensure capital work is properly reflected on the balance sheet.
Partner with Vendor Management and IT leaders to audit licenses and hardware maintenance contracts, identifying and removing duplicate OPEX costs.
Develop dynamic financial models and real-time dashboard reports giving technical directors immediate visibility into active spend and remaining commitments.
Serving as Capital Cost Advisor (CCA) to establish baseline costs and maintain continuous financial oversight.