Specialist, Business Continuity

Scout Motors • Charlotte, NC

3d • $90,000 - $112,500 • Onsite

About The Position

At Scout, the Specialist, Business Continuity, Resiliency & Crisis Management is responsible for supporting the development, implementation, and continuous improvement of business continuity and crisis management capabilities in a fast-paced automotive startup environment. This position helps strengthen organizational resilience across manufacturing plants, distribution centers, retail operations, and enterprise functions by supporting continuity planning, crisis preparedness, and operational risk mitigation activities. The Specialist will assist in the development and maintenance of Business Impact Analyses (BIAs), Business Continuity Plans (BCPs), Crisis Management programs, and support Cybersecurity and IT teams with Disaster Recovery (DR) planning. The position partners closely with cross-functional stakeholders to identify risks, support disruption response activities, and help protect production timelines, operational continuity, and customer experience.

Requirements

• Bachelor's degree in Business, Supply Chain, Risk Management, Engineering, Emergency Management, or a related field.
• 4+ years of experience in business continuity, crisis management, risk management, operations, supply chain, manufacturing, or a related field.
• Experience supporting continuity planning, operational risk management, or resilience-related activities preferred.
• Experience in manufacturing, automotive, retail, logistics, or high-growth environments preferred.
• CBCP (Certified Business Continuity Professional)
• MBCI (Member of the Business Continuity Institute)
• ISO 22301 certification
• PMP or equivalent project management certification
• Understanding of business continuity, crisis management, operational risk, or resilience principles.
• Knowledge of manufacturing, logistics, supply chain, or retail operations.
• Strong analytical and problem-solving capabilities.
• Ability to assess risks and recommend practical solutions.
• Excellent communication and stakeholder engagement skills.
• Strong organizational skills and attention to detail.
• Ability to manage multiple priorities in a fast-paced environment.
• Comfortable operating in ambiguity and supporting evolving business processes.
• Strong collaboration and relationship-building capabilities.
• Builder mindset with the ability to support evolving programs and processes.
• Proactive and solutions-oriented approach.
• High level of ownership and accountability.
• Adaptable and comfortable working in a startup environment.
• Collaborative and team-oriented.
• Valid driver's license required.
• Passport required.

Responsibilities

• Support the implementation and continuous improvement of Business Continuity and Crisis Management programs across manufacturing, distribution, retail, and corporate functions.
• Assist with the development, maintenance, and periodic review of Business Continuity Plans (BCPs) for manufacturing facilities, distribution centers, retail operations, customer support functions, and enterprise teams.
• Support Business Impact Analysis (BIA) activities to assess critical processes, operational dependencies, recovery objectives, and business impacts.
• Identify continuity planning gaps and recommend improvements to enhance organizational readiness and resilience.
• Assist with maintaining alignment between business continuity plans and IT disaster recovery plans.
• Monitor operational and supplier risk indicators and escalate concerns through established processes.
• Support crisis preparedness activities, including maintenance of crisis management procedures, escalation protocols, and response playbooks.
• Coordinate logistics and communication activities during crisis events and business disruptions.
• Support activation and coordination of crisis response teams during operational disruptions, severe weather events, cyber incidents, supply chain interruptions, or other business continuity events.
• Facilitate incident documentation, lessons learned reviews, and corrective action tracking following disruptions.
• Assist in developing and maintaining crisis communication materials, briefing documents, and response resources.
• Partner with site leadership and cross-functional teams to support preparedness and response activities.
• Support the planning and execution of business continuity and crisis management exercises, including: Plant shutdown and restart simulations, Supply chain disruption scenarios, Retail outage and customer service continuity exercises.
• Assist with business continuity and crisis management training for site leaders, functional teams, and key stakeholders.
• Track exercise results and support improvement plans to strengthen organizational readiness.
• Promote awareness of continuity and crisis management processes throughout the organization.
• Support risk assessment activities related to operational resilience, supply chain continuity, and manufacturing readiness.
• Prepare reports, dashboards, and readiness metrics to support leadership visibility into resilience performance and program maturity.
• Track corrective actions, testing results, and continuity planning activities.
• Support compliance with business continuity standards, internal policies, and audit requirements.
• Maintain continuity and crisis management documentation and records.
• Partner with Manufacturing, Supply Chain, Logistics, Retail, Cybersecurity, IT, Security, and Corporate Functions to support continuity planning and preparedness activities.
• Provide continuity planning guidance and support to business stakeholders.
• Assist teams in evaluating continuity risks and identifying practical mitigation strategies.

Benefits

• Medical, dental, vision and income protection plans
• 401(k) program with an employer match and immediate vesting
• 20 days planned PTO, as accrued
• 40 hours of unplanned PTO and 14 company or floating holidays, annually
• Up to 16 weeks of paid parental leave for biological and adoptive parents of all genders
• Paid leave for circumstances related to bereavement, jury duty, voting time, or military leave
• Annual performance bonus program

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level