Specialist: Billing

Mayer Brown•Chicago, IL

2d•Hybrid

About The Position

Mayer Brown is an international law firm that represents major corporations, funds, and financial institutions in complex transactions and disputes. The firm is known for its strategic partnerships, deep commercial instincts, and commitment to delivering excellence. They foster a collegial and collaborative environment where motivated individuals can grow and thrive. The Revenue Cycle Operations department in Chicago is seeking a Specialist: Billing to manage a portfolio of Firm partners in support of their client invoicing. This role involves managing WIP inventory, executing bills, problem-solving, and providing exemplary service to partners and clients, requiring a blend of service and operational excellence, communication, collaboration, and innovation.

Requirements

Proficiency in Microsoft Office products, required
Technological savviness, required
Strong ability to quickly learn software applications, required

Nice To Haves

Bachelor’s degree, preferred
Two years working in a professional environment, preferred
Advanced command of Microsoft Office Excel (lookups, SUMIF, pivot tables, etc.), preferred

Responsibilities

Executes the full scope of tasks required to manage WIP and issue client invoices of assigned partners
Ensures work is accurate, timely and compliant with prescribed agreements
Develops strong working relationships with partners, clients and colleagues
Develops comprehensive knowledge of assigned partners’ needs, preferences and service requirements
Responds quickly and proficiently to partners; keeps them fully updated on their billing activities
Takes the lead in ensuring swift problem resolution through coordination with appropriate parties, devising creative solutions and persistent communication
Maintains documentation of current statuses and action items
Performs analyses on WIP and billing processes
Provides recommendations for enhancements to processes and systems
Provides assistance, guidance and backup to colleagues
Performs other duties as required