Specialist, Billing

Walmart•Carrollton, TX

4d•$23 - $45•Onsite

About The Position

The Billing Specialist supports medical and pharmacy billing by reviewing information for accuracy, following guidelines, and helping resolve billing and prescription issues. This role works closely with stores, pharmacies, medical providers, and internal teams to ensure bills and prescriptions are processed correctly and on time. The training schedule is Monday – Friday, 8am to 4:30pm, and the permanent schedule is Monday – Friday, 10am to 7pm.

Requirements

Bachelor’s degree in Business Management, Accounting, Project Management, Healthcare Management, or related field OR 1 year’s experience in insurance claims, accounting, or related area.
Must be proficient in MS Office Suite.
Must be comfortable working in a temporary position for 6 months.

Nice To Haves

Strong communication and critical thinking skills.
Previous experience working in the pharmaceutical industry.
Comfortable doing repetitive work while staying focused.
Self-sufficient.
Masters

Responsibilities

Reviewing medical progress notes to make sure billing and prescriptions follow required guidelines.
Issuing overrides to release prescriptions from stores when appropriate.
Answering emails and process incoming faxes related to billing and prescriptions.
Communicating with prescriber offices and other medical providers outside of Walmart.
Helping resolve billing issues by reviewing claim notes, pharmacy history, and authorization guidelines.
Reviewing bills for errors, missing information, or delays and taking steps to correct them.
Researching information in multiple systems to find accurate billing and claim details.
Updating systems with corrected or missing information as needed.
Assisting Walmart Pharmacy associates with questions or requests for prescription approval or denial.
Providing customer service by answering questions about billing, payment status, and prescription issues.
Escalating trends, repeated issues, or complex problems with team leaders or management.

Benefits

Incentive awards for performance
401(k) match
Stock purchase plan
Paid maternity and parental leave
PTO
Multiple health plans
Medical coverage
Vision coverage
Dental coverage
Company-paid life insurance
Parental leave
Family care leave
Bereavement leave
Jury duty leave
Voting leave
Short-term disability
Long-term disability
Company discounts
Military Leave Pay
Adoption and surrogacy expense reimbursement
PTO and/or PPTO that can be used for vacation, sick leave, holidays, or other purposes
Walmart-paid education benefit program (Live Better U) for full-time and part-time associates, covering tuition, books, and fees for programs ranging from high school completion to bachelor's degrees, including English Language Learning and short-form certificates.