Billing Specialist

IES Holdings, Inc. • Town of Land O' Lakes, WI

3d • Onsite

About The Position

The Billing Specialist will gather data, calculate charges and fees, and create invoices for billing purposes. This role involves calculating costs for services, verifying the accuracy of billing data and correcting errors, and creating itemized invoices and other necessary billing documents, which may require the calculation of discounts. The specialist will also perform general bookkeeping work, including data entry and maintaining records, invoices, and supporting documents of amounts due for services rendered. Additionally, the role requires contacting customers to obtain, verify, and update account information when necessary. Other related duties may be assigned.

Requirements

• Ability to solve problems as they rise
• Proficient computer skills with the ability to learn new software.
• Must have time management skills, organizational skills, multitasking skills, and detailed oriented.
• Be able to stay focused on tasks and able to work well under pressure.
• Excellent communication skills including active listening and attentiveness.
• Knowledge, willingness of, or ability to learn, product, service, or area of customer service specialization.
• High school diploma or equivalent required.
• 3+ years of billing or administrative experience required.
• 2+ years of experience using Microsoft Office and Outlook.
• Previous experience in office preferred.

Responsibilities

• Calculates costs for services.
• Verifies accuracy of billing data, correcting any errors.
• Creates itemized invoices, and other necessary billing documents, which may require calculation of discounts.
• Performs general bookkeeping work, which may include entering data and maintaining records, invoices, and supporting documents of amounts due for services rendered.
• Contacts customers to obtain, verify, and update account information when necessary.
• Performs other related duties, as assigned.

Benefits

• Competitive Pay
• Company 401K plan with Employer Contribution Match
• Company Paid Time Off
• Company Paid Life Insurance
• Choice of Medical Coverage including Prescription and Short Term Disability Plans
• Choice of Dental and Vision Coverage
• Optional Long-term Disability, Critical Illness, Accident, Legal and Pet Coverage
• Auto and Home Insurance Discount Programs

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED