Specialist, Billing & Settlement

RXO, Inc.Charlotte, NC

About The Position

Accelerate your career at RXO RXO is a leading provider of transportation solutions. With cutting-edge technology at the center, we're revolutionizing the industry with our massive network and commitment to finding solutions for every challenge. We create more efficient ways for shippers and carriers to transport goods across North America. As a Specialist, Billing & Settlement at RXO, you will be responsible for reviewing and analyzing carrier freight bills, proactively resolving potential errors and duplicate billing, and facilitating the billing of orders to customers.

Requirements

  • 1 year of experience in audit, accounts receivable, accounts payable, load planning or transportation/logistics
  • High school diploma or equivalent
  • Experience with Microsoft Office
  • Effective communication and problem-solving skill

Nice To Haves

  • Associate degree in Business or Transportation/Logistics, or the equivalent combination of education and experience
  • 2 years of audit, accounts payable, accounts receivable, load planning or transportation and logistics-related experience

Responsibilities

  • Ensure issues are addressed immediately and that appropriate parties are informed of resolutions
  • Maintain the highest level of customer service by adhering to established processes
  • Increase industry and company knowledge by taking advantage of opportunities to learn new skills and information
  • Seek out opportunities to improve current processes
  • Audit carrier freight bills and interpret tariffs and contracts
  • Investigate any errors on freight bills such as duplicate carrier billing
  • Facilitate and improve the efficiency of the routing of freight bills and billing cycle time

Benefits

  • Comprehensive medical, dental, and vision plans
  • 401(k) retirement plan with up to 5% company match
  • Pre-tax accounts to help streamline eligible expenses
  • Company-paid disability and life insurance
  • Employee Assistance Program (EAP)
  • Career and Leadership Development Programs
  • Paid time off, company holidays, and volunteer days
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