Specialist - Benefits

Fox Valley Technical College•Appleton, WI

6d•$27 - $32•Hybrid

About The Position

The Benefits Specialist is responsible for the administration and coordination of FVTC’s employee benefits programs and serves as a key resource for time off, leave, accommodation, and related employee support programs. This position provides exceptional customer service, evaluates programs for improvement, and coordinates wellbeing initiatives in partnership with other HR team members.

Requirements

Associates Degree in Human Resources or related field.
Four to Five years of progressively responsible experience in employee benefits administration, leave administration, systems, and analytical experience.
Advanced Microsoft Word and Excel skills
Experience working with HR Information System (preferably Workday)

Nice To Haves

Experience coordinating employee wellbeing programs preferred.
Experience working in employee benefits administration, insurance, benefits consulting, brokerage, carrier operations, human resources, or a related field preferred.

Responsibilities

Administer employee and retiree benefit programs including health, dental, vision, flexible spending accounts, health savings accounts, disability, life insurance, and voluntary benefits.
Support administration of retirement programs, including Wisconsin Retirement System (WRS), 403(b), and 457 plans, by providing employee guidance, coordinating administrative activities, and supporting retirement-related communications and processes.
Develop and deliver employee communications, guides, and training sessions to enhance understanding and engagement with benefits programs, including retirement plan education and resources to support informed decision-making.
Lead annual and ongoing benefits enrollment processes, including timelines, communications, audits, and accuracy checks in partnership with payroll, IT, and HR systems.
Provide guidance, consultation, and backup support for leave programs, including FMLA, disability, and college-specific leaves; assist with complex situations, support consistent application of policies and procedures, and support compliance with applicable laws, policies, and procedures.
Serve as a resource for employee accommodation matters and provide support for complex or sensitive situations as needed.
Collaborate with the Risk Management and Safety Manager on workers’ compensation to ensure accurate benefits and pay coordination, effective employee communication, and integration with leave programs.
Ensure benefits-related programs and processes, including ACA eligibility tracking, administration, and reporting activities, are administered in accordance with applicable federal and state laws, plan provisions, college policies, and administrative procedures.
Prepare, audit, and reconcile benefit invoices and reports; coordinate retiree benefit administration, premium payments and retiree billing processes to ensure accuracy, timeliness, and resolution of discrepancies.
Partner with Payroll and Human Resources colleagues to ensure accurate communication, documentation, and processing of employee benefit, leave, and employment status changes that impact payroll, deductions, eligibility, and related benefits administration activities.
Maintain and improve benefits administration processes and documentation to support operational consistency, continuity of services, knowledge transfer, and cross-training within the Benefits function.
Assist with administration, testing, and maintenance of Benefit plans in Workday.
Partner with vendors, third-party administrators, and brokers to resolve issues, maintain service quality, and ensure accurate reporting, billing, and premium/retiree payment coordination.
Partner with the Manager of Benefits & Payroll in Wisconsin Technical Colleges Employee Benefits Consortium (WTCEBC) activities, including attendance at meetings, participation in consortium initiatives, educational opportunities, and benefits evaluations.
Support implementation and ongoing administration of the Campus Care Clinic, including communications, vendor coordination, employee education, and promotional activities.
Serve as the primary coordinator for employee wellbeing initiatives, including program implementation, communication, promotion, and ongoing support efforts.
Participate in College and Wisconsin Technical Colleges Employee Benefits Consortium (WTCEBC) requests for proposal (RFP) processes, including evaluation of proposals, vendor presentations, and recommendation activities.
Perform projects and other related duties as assigned.