Specialist, Benefits Eligibility and Authorizations

Cardinal HealthDoral, FL
$20 - $26Onsite

About The Position

Benefits Eligibility and Authorization verify patient specific health benefits. Benefits Eligibility and Authorization provides services to customers relating to medical billing, medical reimbursement, and/or other services by acting as a liaison in problem-solving, research and problem/dispute resolution.

Requirements

  • Bachelor's degree in related field, or equivalent work experience, preferred
  • 3+ year experience in DME, healthcare revenue cycle management, insurance verification, or prior authorization preferred.
  • Knowledge of Medicare, Medicaid, and commercial payer requirements preferred
  • Strong analytical, problem-solving, and communication skills.
  • Ability to interpret payer policies and explain coverage requirements.
  • Proficiency with EMR, billing systems, and denial management tools.

Responsibilities

  • Identifies and investigates claim denials and rejections related to insurance eligibility, benefits verification, and prior authorization requirements for Durable Medical Equipment (DME) servies.
  • Review and resolve claim denials and rejections related to eligibility, coverage, coordination of benefits, and authorization issues.
  • Verify patient insurance coverage, benefits, and payer requirements.
  • Obtain, update, and track prior authorizations and reauthorizations.
  • Analyze denial trends and identify root causes to prevent future claim issues.
  • Correct registration, insurance, and authorization errors within billing and practice management systems.
  • Ensure compliance with payer policies, Medicare guidelines, and company procedures.
  • Document all account activity accurately and maintain productivity and quality standards.
  • Collaborate with intake, billing, and revenue cycle teams to improve front-end processes and reduce preventable denials.

Benefits

  • Medical, dental and vision coverage
  • Paid time off plan
  • Health savings account (HSA)
  • 401k savings plan
  • Access to wages before pay day with myFlexPay
  • Flexible spending accounts (FSAs)
  • Short- and long-term disability coverage
  • Work-Life resources
  • Paid parental leave
  • Healthy lifestyle programs
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