Specialist, Asset Management

CMHC - SCHL • Ottawa, ON

2d • CA$86,817 - CA$108,521 • Hybrid

About The Position

Join the Office of the Vice President, Information Technology team, in the Specialist, Asset Management position. You will support the operational delivery of the organization's physical and digital asset management function, ensuring effective asset lifecycle management and compliance with corporate, regulatory, and risk management requirements. The role also supports technology vendor and contract management, third-party risk oversight, and asset governance in accordance with Treasury Board directives, OSFI requirements, and internal policies.

Requirements

• An undergraduate degree in Computer Science, Information Technology, Business Administration or a related discipline. An equivalent combination of education and/or experience will be considered.
• A minimum of five (5) years of relevant experience in asset management within an information technology environment, including vendor management, service delivery, stakeholder and client relationship management, and project planning and coordination.
• A proven experience using ServiceNow for hardware and software IT asset management, including the maintenance of the Configuration Management Database (CMDB), Configuration Items (CIs), Software Entitlement (SWEs), inventory management, data integrity, asset reconciliation, asset lifecycle management and controls, ServiceNow reporting, and the administration, tracking and fulfillment of ITIL-based service requests items (RITMs) and incident management processes.
• Hands on experience using Microsoft Dynamics 365 Finance, including creating purchase requisitions, purchase order and vendor invoice management.
• A demonstrated ability to support end-to-end procure-to-pay processes, including invoice receipt, invoice and payment reconciliation, approval workflows, automated invoice processing, and the generation of financial and operational reports from the ERP system.
• Highly developed information-gathering, analytical, evaluative, problem-solving, decision-making, organizational, and communication skills, with demonstrated ability to elicit, analyze, and validate financial and technology product/service requirements, assess complex business needs, apply sound judgment and strategic thinking, communicate findings clearly and concisely to diverse stakeholders, and develop and recommend effective, client-focused solutions.
• A demonstrated ability to work effectively in a high-volume, fast-paced environment, managing multiple projects, competing priorities, and associated pressures while delivering quality results.
• Strong interpersonal, collaboration, and customer service skills, demonstrated through effective verbal and written communication, sound judgment, diplomacy, initiative, and professionalism, with the ability to work independently and within multidisciplinary teams, build productive stakeholder relationships, and deliver customer-focused outcomes in response to evolving business needs.

Nice To Haves

• A solid experience using Microsoft SharePoint to manage, organize, classify, and maintain electronic records in accordance with the Government of Canada information classifications, ensuring the integrity, accessibility, and accuracy of CMHC corporate records.
• An advanced proficiency in Microsoft Excel, including the ability to organize and analyze large datasets; create structured tables, filters, pivot tables, and data analysis techniques to transform complex data into accurate, meaningful format to support operational and management decision-making.
• A demonstrated experience supporting audits by analyzing asset management processes and controls, responding to audit inquiries, coordinating evidence collection, and assisting with the implementation of corrective actions and process improvements.

Responsibilities

• Oversee the end-to-end lifecycle management of physical and digital company assets, including acquisition planning, procurement requirements, deployment strategies, inventory governance, renewals, and disposals, while identifying opportunities for lifecycle optimization and ensuring compliance with CMHC corporate policies, regulatory obligations, and risk management frameworks.
• Manage and continuously improve the operational administration and delivery of asset management services and processes, including asset records management, warranty and vendor-service coordination, and related lifecycle support activities. Provide direction on service prioritization, performance monitoring, and quality assurance to ensure effective, efficient, and consistent service delivery.
• Collaborate with business lines and Information Technology teams to proactively assess asset requirements, review business cases, procurement requirements, budgets, financial information, and provide guidance and recommendations on asset management issues, including lifecycle implications, asset planning, asset risks, while ensuring alignment with CMHC’s portfolio objectives and corporate strategies.
• Support asset acquisition and renewal activities by identifying sourcing requirements, reviewing quotations, coordinating purchase requisitions, validating and approving invoices, resolving billing issues with vendors and Accounts Payable, and maintaining accurate procurement and financial records in accordance with CMHC’s corporate policies and procedures.
• Investigate and assess contract deviations by gathering and analyzing relevant information, assessing the scope, root cause, and potential impacts on operations, finances, compliance, and service delivery, identifying affected stakeholders, and recommending corrective actions and risk mitigation strategies to support informed decision-making and contractual compliance.
• Support the management of technology vendors and service providers by monitoring contract compliance, service commitments, performance metrics, and risks requirements, and identifying and addressing issues as they arise.
• Provide mentorship, guidance, and technical expertise to Asset Management Analysts, including knowledge sharing, coaching, and the delivery of ad hoc training to support employee development, service excellence, and consistent application of asset management practices.

Benefits

• Annual Paid vacation.
• Annual individual performance incentive.
• Defined benefit pension plan.
• Comprehensive group insurance plan to support your well-being from day one.
• Support towards your personal and professional growth with training, mentorship and more.
• An inclusive workplace culture and environment.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level