Specialist, Alarm Central
Walmart•Bentonville, AR
•Onsite
About The Position
This position involves overseeing security alarm systems, monitoring alarms, and responding in real-time to ensure the safety and security of associates, customers, and facilities. Location: Fully onsite in Bentonville, AR. with the potential to be temporarily located in Pineville, MO during disaster recovery scenarios. Schedule: 2pm to 10:30pm (2nd Shift)
Requirements
- Must be proficient in typing/basic computer skills and customer service.
- Alarm operations, alarm licensing, or related area.
Nice To Haves
- Strong attention to detail
- Previous experience with security or CCTV systems
- Ability to work independently
- Clear and efficient communication skills
- Previous experience in police dispatch or emergency services
- Enjoy working in a fast-paced environment
- Gained field experience with Wal-Mart and familiarity with Wal-Mart culture.
Responsibilities
- Investigating alarms and alerting appropriate authorities (fire services, or police).
- Notifying responsible field management of alarm activations.
- Assist associates with safety or security events.
- Conduct reviews of multiple alarm systems and ensure panel programming compliance.
- Track and coordinate emergency response for in-home delivery incidents.
- Coordinating corporate responses to safety/security events through advisories.
- Compiling incident reports for apprehensions/property loss that occur from alarm activations.
- Following company policies for managing incidents from minor issues to nationwide impacts.
- Ensuring confidentiality of customer information.
Benefits
- Competitive pay
- Incentive awards for performance
- 401(k) match
- Stock purchase plan
- Paid maternity and parental leave
- PTO
- Multiple health plans
- Medical coverage
- Vision coverage
- Dental coverage
- Financial benefits
- Company-paid life insurance
- Paid time off
- Parental leave
- Family care leave
- Bereavement
- Jury duty
- Voting leave
- Short-term and long-term disability
- Company discounts
- Military Leave Pay
- Adoption and surrogacy expense reimbursement
- PTO and/or PPTO that can be used for vacation, sick leave, holidays, or other purposes
- Walmart-paid education benefit program (Live Better U) for full-time and part-time associates
- Tuition, books, and fees are completely paid for by Walmart for Live Better U programs
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
