Specialist, Accounts Receivable

Panera Bread•Saint Louis, LA

50d•$40,135 - $56,189•Hybrid

About The Position

To research and apply customer payments and handle customer requests and adjustments related to Corporate Catering Accounts and other Panera customers.

Requirements

Attention to detail, speed, and accuracy is imperative
Experience with high volume workloads
Effective communication and interpersonal skills
Ability to develop relationships with customers and team members
Strong customer service and problem-solving skills
Ability to work independently with expanding duties and responsibilities
Proficient in Microsoft Suite applications including Excel, Word, Outlook and Teams

Nice To Haves

Associates degree and previous Accounts Receivable experience a plus
Experience with Workday or other large ERPs preferred, but not required.

Responsibilities

Records and reviews customer payments in IREC and Workday systems to apply to proper invoices
Pulls third party/student card payment information from necessary portals and performs reconciliations
Researches & applies unapplied payments
Creates month-end journal entries and produces miscellaneous customer invoices
Responsible for collecting outstanding invoices for designated range of Company and Franchise CCA Customers
Supports catering teams and provides excellent customer service to catering customers
Responding to customer inquiries, invoice copy requests, performing necessary invoice adjustments and revisions and researching with the cafes while continuing to provide Panera Warmth
Produces and provides notes for management reporting
Provides back-up support on other receivables processes
Escalates issues appropriately