Specialist, Account Management

Otis • Cleveland, OH

1d • Hybrid

About The Position

Otis is growing and we are recruiting a Sales Manager. The main goal of the role is to lead a team to achieve sales growth through developing a customer prospect pipeline focusing on winning new contracts, with additional responsibility for selling incremental repair and modernization projects. Otis is the world’s leading elevator and escalator manufacturing, installation, and service company. We move 2.4 billion people every day and maintain approximately 2.4 million customer units worldwide, the industry's largest Service portfolio. We are 72,000 people strong, including engineers, digital technology experts, sales, and functional specialists, as well as factory and field technicians, all committed to meeting the diverse needs of our customers and passengers in more than 200 countries and territories worldwide. We are proud to be a diverse, global team with a proven legacy of innovation that continues to be the bedrock of a fast-moving, high-performance company. When you join Otis, you become part of an innovative global industry leader with a resilient business model. You’ll belong to a diverse, trusted, and caring community where your contributions, and the skills and capabilities you’ll gain working alongside the best and brightest, keep us connected and on the cutting edge. Today, our focus more than ever is on people. As a global, people-powered company, we put people – passengers, customers, and colleagues – at the center of everything we do. We are guided by our values that we call our Three Absolutes – prioritizing Safety, Ethics, Quality in all that we do.

Requirements

• You have a business or technical degree and 7 years of prior relevant experience, or an advanced degree in a related field and 5 years of experience
• You have a proven track record in a sales management role, within a similar industry (construction/ facilities management/ HVAC/ fire & security/ service/ M&E)
• You are results focused, with the ability to work at pace in a demanding, complex, corporate organization
• You possess successful experience motivating sales teams through collaborative and inclusive leadership
• You display a strategic mindset with the ability to deliver short term goals and reach longer term objectives
• Your ability to listen to customers, your team spirit and your operational excellence will make a positive difference to the Otis business

Responsibilities

• Ensure the business achieves both short term and long-term revenue targets
• Drive the sales strategy to deliver portfolio growth
• Develop strong relationships with key customers, securing increased long-lasting business
• Engage and lead the sales force, increasing capability and productivity
• Work closely with the operational leads to optimize sales & marketing strategy
• Establish and monitor sales KPIs, managing sales activity & forecasts
• Assist the team with networking, pricing, bids and tenders
• Manage and optimize the use of digital tools

Benefits

• Long-term employment contract with the world market leader in a crisis-proof industry
• Remuneration in accordance with local standards
• Customize for local benefits here including vacation and bonuses, car allowances
• Intensive training in the areas of technology & processes
• Support work-life integration, allowing space for both work and your personal life so that you can feel fulfilled in both aspects
• Flexible working hours with the possibility of remote work
• Opportunities, training, and resources that build leadership and capabilities in Sales, Field, Engineering and Major Projects
• Employee Scholar Program is a notable point of pride, through which Otis sponsors colleagues to pursue degrees or certification programs

What This Job Offers

• Job Type: Full-time
• Career Level: Manager