Specialist 3, Fraud Operations (Blue Ash, OH)

Green Dot Corporation • Tampa, FL

1d • Hybrid

About The Position

We’re looking for talented professionals to join us in bringing smart money management and payment solutions to everyone’s fingertips. This position is classified as structured hybrid, with an expectation of a minimum of three (3) days per week working in the office and flexibility to work remotely on the remaining days. On-site expectations may evolve over time to support business needs, with clear communication provided in advance. <<>><<>><<>><<>><<>><<>><<>><<>><<>><<>> JOB DESCRIPTION Location Requirement This position is open only to candidates who currently reside in one of the following approved locations: Birmingham, AL; Tampa, FL; Blue Ash or Cincinnati, OH Job Summary You will be responsible for examining account activity utilizing various proprietary and industry tools to detect and prevent fraudulent activity as well as investigating suspected, alleged or known internal and external fraud perpetrated against Green Dot and its customers.

Requirements

• Minimum 2 years of professional experience in an analytical role, preferably in the financial services industry, or fraud operations
• High level working experience and proficiency in Excel and SQL
• Demonstrated strong verbal and written communication skills

Nice To Haves

• Bachelor’s Degree or relevant professional certifications
• Ability to work in the U.S. without sponsorship
• Ability to meet the location requirement outlined above

Responsibilities

• Conduct investigations of suspicious loss or account activity related to straightforward or moderately complex fraud schemes. Investigations involve highly confidential data and communication w/external and internal partners
• Execute SQL data pulls and batch processes related to fraud investigations
• Present findings and recommendations from fraud investigations
• Recommend actions on merchants, accounts and fraud strategy for rules implementation
• Utilize and understand all relevant materials for weekly and monthly reporting and perform ad hoc analytical activities
• Assist with minor database administration activities
• Process any daily queue work or email referrals as needed to support the Fraud Operations team
• Communicate with partners related to current research requests
• Use sound judgment to plan and accomplish goals under general supervision

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Number of Employees: 251-500 employees