Specialist 1, Family Connections Center
Houston ISD•Houston, TX
About The Position
The FCC Specialist serves as the first point of contact for parents, guardians, and visitors at the Family Connections Center. This role is responsible for answering phones, assisting with visitor check-in, and supporting the FCC team with parent inquiries, ensuring families receive timely and accurate information. The Specialist helps create a welcoming and supportive environment, provides excellent customer service, and connects families to the appropriate staff or resources within the district.
Requirements
- Excellent customer service skills.
- Ability to create a welcoming and supportive environment.
- Ability to connect families to appropriate staff or resources.
Responsibilities
- Serve as the first point of contact for parents, guardians, and visitors.
- Answer phones.
- Assist with visitor check-in.
- Support the FCC team with parent inquiries.
- Ensure families receive timely and accurate information.
- Create a welcoming and supportive environment.
- Provide excellent customer service.
- Connect families to appropriate staff or resources.
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What This Job Offers
Career Level
Entry Level
Education Level
No Education Listed
