Special Servicing Analyst

Lendmarq Capital LLC • Miami, FL

2d

About The Position

Lendmarq is actively seeking a qualified individual to join our Asset Management & Special Servicing department. The Special Servicing Analyst is responsible for managing borrower outreach and collections efforts on troubled assets, working to drive optimal resolutions while maintaining strong client relationships. This role also supports the negotiation of loan extensions and modifications, performs financial analysis to calculate expected returns, and ensures data integrity through detailed loan file reviews and periodic audits. Ideal candidates are analytical, detail-oriented, and comfortable navigating complex financial situations.

Requirements

• Bachelor’s degree in Real Estate, Finance, Economics, Business, or a related field.
• 1 year of experience in mortgage lending, preferred in collections or loss mitigation
• Strong customer service and administrative skills
• Self-directed worker with ability to prioritize competing priorities
• Experience collaborating with internal and external stakeholders to execute resolutions
• Strong analytical, negotiation, and communication skills

Responsibilities

• Meet operating performance metrics and standards for speed, quality, and customer service
• Review loan data, file maintenance and perform periodic audits of loan servicing files
• Where applicable, assist with negotiating extension options and/or modifications with borrowers
• Oversee attorneys managing the foreclosure process and maintain accurate status notes
• Calculate expected returns on troubled assets
• Manage outreach to past due borrowers to resolve defaults
• Collaborate in cross departmental ad hoc projects

Benefits

• Health Insurance – Robust medical coverage with costs primarily covered by the employer.
• 401(k) Retirement Plan – Plan for your future with our retirement savings program.
• Commuter Benefits Program – Save on your daily commute with pre-tax transportation options.
• Employee Assistance Program (EAP) – Access free and confidential support for personal or professional challenges.
• Financial Wellness Resources – Tools and guidance to help you reach your financial goals.
• Paid Time Off – Enjoy 15 days of PTO annually, plus company-observed holidays.
• Sick Leave – Take care of your health with 5 paid sick days per year.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level