Special Projects Coordinator

City of Bloomington, Indiana • Bloomington, IN

8d • Hybrid

About The Position

Leads project management and coordination for Public Works special projects and operational initiatives, supporting the Deputy Director and Street, Fleet Maintenance, and Sanitation Divisions. Develops proactive communications to improve public understanding. Supports modernization, technology, and process improvement initiatives that enhance operational efficiency, service delivery, and customer experience.

Requirements

• Minimum knowledge equivalent to a bachelor’s degree in public administration, Business Administration, Communications, Project Management, Public Policy, Urban Planning, or a related field.
• Minimum experience equivalent to three years coordinating projects, programs, communications, operations, public engagement, and public-sector initiatives.
• Ability to manage multiple projects, deadlines, and priorities.
• Strong organizational and problem-solving skills.
• Ability to develop clear written and verbal communications for technical and operational topics and a variety of audiences.
• Ability to establish effective working relationships with City staff, contractors, consultants, vendors, community members, businesses, and other stakeholders.
• Proficiency with Google Suite as well as project tracking, data management, or related software.
• Ability to operate a motor vehicle.

Nice To Haves

• Knowledge of municipal operations, public works, construction, transportation, sanitation, fleet, or related services preferred.

Responsibilities

• Coordinates special projects and operational initiatives for the Street, Fleet Maintenance, and Sanitation Divisions, from planning through implementation.
• Provides project management support to the Deputy Director, including tracking schedules, deliverables, meetings, decisions, and follow-up.
• Coordinates with contractors, consultants, vendors, City staff, and the Right-of-Way Use and Permit Team on project schedules, sequencing, Maintenance of Traffic (MOT), Temporary Traffic Control (TTC) plans, permits, and other logistics to support effective project delivery and minimize community impacts.
• Develops proactive communication and engagement plans for Public Works projects, programs, policies, and service changes, including FAQs, public notices, website content, presentations, and other materials to improve public understanding, reduce Customer Service calls and emails, and lessen uReports.
• Coordinates stakeholder outreach, including meetings, focus groups, and other engagement activities, and incorporates feedback into project planning and implementation.
• Supports modernization, technology, and process-improvement initiatives that increase operational efficiency, improve information flow, and enhance customer service, including the inRoads City application.
• Supports operational contracts and programs by tracking schedules, deliverables, performance, and outstanding issues.
• Researches issues and prepares reports, presentations, briefing materials, recommendations, and other information for the Deputy Director, Director, City leadership, elected officials, boards and commissions, and the public.
• Participates in departmental and interdepartmental working groups and project teams and serves as a resource to the Deputy Director and division leadership on emerging operational needs and special assignments.
• Maintains project documentation and assists with grants, data collection, reporting, and other administrative activities as assigned.
• Drafts or reviews correspondence, reports, presentations, policies, procedures, and other documents.
• Attends professional meetings, workshops, conferences, and training opportunities.
• Performs related duties as assigned.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level