Special Projects Admin

Koniag Government ServicesDurham, NC
Onsite

About The Position

The Special Projects Admin role provides IT technical and administrative support for special projects in support of agency’s Facilities functional and informational goals. The Special Projects Admin will support this function to manage meaningful and accurate documentation. The role involves developing and managing various information sources including forms, spreadsheets, and maintaining documentation for the OneStop Special Projects Team using WordPress. Additionally, the role assists with supply ordering, inventory management, and stocking business centers. Key responsibilities include maintaining floor plans, cubicle/office assignments, the Database and OneStop website/MS Teams, converting documents to .PDF, managing keys records, and coordinating Employee Database updates. The position also supports Facilities with building maintenance and requests using the Tririga system, attends facilities meetings to take notes, formulates reports for management, and supports office relocations. The role requires analyzing documentation, tuning, recording, and explaining processes using software like Adobe and SnagIt, adding information to SharePoint locations, and translating technical information into clear documents for various audiences. Familiarity with Visio software for diagrams and flow charts is also expected.

Requirements

  • Associate’s degree in related field.
  • Minimum of three (3) years of experience in IT technical writing.
  • Able to articulate themselves through both speech and writing.
  • Able to work in a fast paced, team environment.
  • Working knowledge of WordPress.
  • Working knowledge of OneStop Concepts.
  • Working knowledge of SharePoint.
  • Working knowledge of Maintaining Employee Database.
  • Working knowledge of Facility ticket management system (i.e. Tririga).
  • Working knowledge of Workflows.
  • Working knowledge of Microsoft InfoPath Forms.
  • Working knowledge of Microsoft Office: Word, Excel, Outlook.
  • Working knowledge of Microsoft Visio.
  • Working knowledge of MS Teams.

Nice To Haves

  • Style Guide & Templates

Responsibilities

  • Develop and manage various information sources including forms (Microsoft InfoPath) and spreadsheets (Microsoft Excel).
  • Maintain documentation for the OneStop Special Projects Team utilizing WordPress.
  • Assist with the ordering of supplies, maintaining supply inventory, and stocking business centers.
  • Maintain Floor Plans, Cubicle/Office assignments Database and OneStop website/MS Teams.
  • Convert documents to .PDF files using Adobe software.
  • Manage Keys records.
  • Manage and Coordinate Employee Database updates.
  • Assist Facilities with building maintenance and requests (Using Tririga system).
  • Attend facilities meetings, take notes, and deliver meeting notes.
  • Formulate reports for management.
  • Support phases of office relocations with the Office of Resource Management and the Office of Budget Management.
  • Analyze various documentation: tune, record and explain processes using various software products, such as Adobe and SnagIt.
  • Add informational, resources, and documentation to designated SharePoint locations using various SharePoint modules.
  • Translate technical information into clear, readable documents to be used by technical and non-technical personnel.
  • Create diagrams and flow charts (Visio software).

Benefits

  • health insurance
  • dental insurance
  • vision insurance
  • 401K with company matching
  • flexible spending accounts
  • paid holidays
  • three weeks paid time off
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