Special Programs Coordinator - Massachusetts Skills, Training, Education Programs(MassSTEP)

Bristol Community College • Fall River, MA

4d • Hybrid

About The Position

Bristol Community College is an exciting place to work, learn, and grow! Bristol is dedicated to fostering an inclusive environment with a rich diversity of beliefs, cultures, languages, abilities, and lifestyles. Committed to enriching its educational experience through a supportive community, Bristol actively encourages candidates of all backgrounds to apply and achieve our vision of advancing a vibrant, diverse community through education, learner by learner. If you share a passion for helping students succeed and enjoy working in a community of innovative, inclusive, and collaborative colleagues, Bristol is the place for you! As a Commonwealth of Massachusetts employer, Bristol offers a comprehensive compensation and benefits package, including health, dental, life, long-term disability, retirement and paid time off (vacation, personal, sick, and holiday pay). We also offer tuition waiver discounts at the Commonwealth's public higher education institutions. More information can be found on our Benefits website.

Requirements

• Bachelor's degree in Education, Counseling, Psychology, Business Administration, Mathematics, Computer Science, or other field related to area of assignment; with three (3) years experience and/or training involving area of assignment, which may include college registration, academic advisement, career development, career experience, training, curriculum development, audio/visual or graphic production, grant administration, budget development, program/project management, event planning, administrative work in an academic environment, or personal computer operations; or an equivalent combination of education, training, and experience.
• Demonstrated experience in supporting students in meeting their education, training, and employment goals.
• Demonstrated knowledge of Microsoft Office 365 applications, including Word, Excel, Publisher, PowerPoint, and Outlook.
• Strong organizational skills.
• Excellent verbal and written communication skills.
• Reliable transportation for periodic travel to and from meetings, trainings or work-sites is required. These work-sites may include any of Bristol's locations in Fall River, Taunton, Attleboro and New Bedford; as well as local adult education programs and community agencies in Fall River, Taunton, Attleboro, New Bedford and surrounding communities.
• Demonstrated commitment to achieving equitable outcomes for all students through upholding the community college mission and serving the needs of first-generation and historically excluded populations.
• The ability to work effectively with a diverse student body, faculty, and staff, with varying educational skill levels and language abilities.

Responsibilities

• Plan and manage day-to-day operations of MassSTEP programs ensuring effective program implementation and strong outcomes.
• Develop and coordinate program schedules, activities, and services to ensure effective program delivery.
• Monitor program performance metrics and take proactive steps to improve completion rates, credential attainment, and successful transitions to employment and further education.
• Maintain accurate program records, documentation, and reports related to enrollment, retention, completion, and employment outcomes.
• Lead recruitment efforts to build and sustain strong program enrollment aligned with MassSTEP goals and funding requirements.
• Establish and maintain relationships with Bristol adult Education programs, community-based organizations, workforce agencies, and other partners to expand recruitment pipelines.
• Coordinate recruitment events, information sessions, and outreach activities to promote program awareness.
• Facilitate new student orientations and onboarding activities to ensure participants understand program expectations, available resources, and pathways to successful completion.
• Provide comprehensive advising and case management services that support student persistence, completion, and employment.
• Actively monitor student progress and intervene early to address academic, personal, or logistical barriers to program completion by connecting students with appropriate college and community resources.
• Assist students in the use of technologies in education and career planning.
• Guide students in groups and/or individually through career exploration and education and career activities.
• Work collaboratively with Adult Education and college staff to track student enrollment, academic progress, and outcomes.
• Input grant required data into the Department of Education data management system, LACES, in accordance with state guidelines.
• Attend Adult Education staff meetings, college meetings, college committees and professional development provided by the college.
• Participate in state meetings and professional development activities provided by MA Department of Education, as required.
• Demonstrate a sense of professionalism and consistently reflect Bristol's core values while interacting with members of the Bristol community.
• Focus on the Commonwealth's Equity Agenda by applying related best practices throughout all job functions.
• Perform other duties as assigned, consistent with the Collective Bargaining Agreement.

Benefits

• health
• dental
• life
• long-term disability
• retirement
• paid time off (vacation, personal, sick, and holiday pay)
• tuition waiver discounts at the Commonwealth's public higher education institutions

What This Job Offers

• Job Type: Part-time
• Career Level: Mid Level