Special Populations Liaison

Jackson College•Jackson, MI

2d•Onsite

About The Position

This position is funded by the Perkins Grant. The Perkins Special Populations Liaison identifies, assesses, and provides holistic supports to eligible students, guiding them toward high-skill, high-wage, or in-demand career pathways. Through collaborative outreach and precise data tracking, this role coordinates wrap-around support services, assists with the Comprehensive Local Needs Assessment (CLNA), and promotes student retention and successful workforce transition.

Requirements

Minimum Associate’s degree in relevant field
Effective communication with individuals from a variety of culturally diverse backgrounds.
Customer service oriented, self-starter, and work under tight timelines with minimal supervision
Work independently and in teams while supporting a diverse population of users
Work with confidential records and electronic files related to the position
Work effectively with a wide range of constituencies in a diverse community
Provide excellent written, listening, questioning, and oral communication
Provide creative problem-solving skills and translate business needs

Nice To Haves

Bachelor’s degree in relevant field
Understanding of and ability to conduct own research independently
Developing creative solutions to current issues.

Responsibilities

Review college admissions applications and enrollment data to identify students who meet the Perkins V criteria for special populations.
Conduct intake interviews and needs assessments to identify academic, personal, financial, and institutional barriers to student success.
Provide intentional academic and career advising to guide special population students toward high-skill, high-wage, or in-demand occupations.
Facilitate direct student connections and referrals to appropriate internal resources (e.g., tutoring, financial aid, accessibility services) and external community agencies to address specific needs.
Maintain a secure data tracking system to monitor services, interventions, and resource allocations for each student identified within a special population category.
Monitor student progress through ongoing follow-up and case management to ensure successful connection with referred services and sustained academic momentum.
Develop and execute targeted outreach strategies, workshops, and interventions designed to promote student persistence, credential completion, and a seamless transition into the workforce.
Collaborates with the Center for Student Success (CSS), academic divisions, and local community organizations to build, expand, and sustain a robust network of wrap-around support services.
Assist with the Perkins Comprehensive Local Needs Assessment (CLNA) and oversees the distribution of Perkins grant funds allocated directly to students.
Participate on other committees and campus wide meetings as assigned.
Responsible for understanding, supporting and actively demonstrating the College’s beliefs, values, mission, and vision and being in agreement to be evaluated by same.