Special Officer (Licensed Peace Officer)

The Metropolitan Museum of Art•New York, NY

1d•Onsite

About The Position

The Special Officer enforces the Museum’s Security Rules and Regulations. The ideal candidate will be extremely organized and able to balance multiple tasks with competing priorities efficiently, professionally and with minimum supervision; work autonomously as well as part of a team; build strong relationships and trust with colleagues. They will possess the right and duty to make arrests as authorized by the New York Police Department.

Requirements

Candidates who have applied and been selected for the position of Special Officer, but who have not yet received their appointment as a Special Officer by the New York City Police Commissioner, shall be designated a “Special Officer Candidate.”
Special Officer Candidates will continue to perform the duties of a Security Officer/Senior Security Officer (as applicable) and will not be tasked with Special Officer duties, nor will be responsible for responding to incidents as a Special Officer, until they are appointed by the city.
Must pass necessary qualifications to be appointed or be licensed as a Special Officer by the New York City Police Commissioner
Must live within the five boroughs of New York City
Must successfully complete or have completed the M.P.T.C. Basic Peace Officer course (currently 162 hours)
Must meet Transportation Safety Administration requirements for S.T.A. approval.
Exemplary attendance and punctuality.
Commendable customer service and communication skills.
Good judgment, clear decision making, appropriate initiative and professional conduct.
Ability to perform and demonstrate self-control under difficult circumstances.
Ability to obtain a gun permit.
Must be able to maneuver safely up and down flights of stairs, bend, jump, run and lift 25 pounds.
Using hands and arms in handling, installing, positioning, and moving materials, and manipulating things.
Must be able to stand particularly for sustained periods of time (with legal break times)

Nice To Haves

College degree preferred.
FDNY F03 Certificate of Fitness preferred.

Responsibilities

Enforce the Museums rules of conduct for visitors to ensure the public, Museum staff and other outside contractors adhere to certain fundamental rules to prevent theft, fire, damage, and personal injury.
Report all the daily occurrences for action through the chain of command; execute visitor access control processes and enforce the appropriate “vetting” procedures.
Identify, monitor, and control visitor, staff, vendor, volunteers, and contractor access during operating/non-operating hours of the Museum
Conduct regular/secondary searches of packages, parcels, and bags to identify anomalous items pursuant to Security Visitor Screening Guidelines
Preventing, detecting and identifying items brought into the Museum that may be used to vandalize or damage the collection during the screening process
Perform customer service by interacting with internal and external stakeholders with a well-developed level of maturity and professionalism.
Report all issues that cannot be resolved to the Frontline Security Supervisors, Associate Chief Security Officer for Frontline Security Operations, Incident Response Managers, and Managers for Frontline Security Operations through the Security Operations Center (SOC) or two-way radio
Guard and patrol Museum entrances, Museum perimeter and off-site facilities.
Monitor and report safety conditions.
Perform vehicle inspections at Museum garage entrances.
Provide escort within the Museum on as needed basis.
Other related duties.

Benefits

Medical, dental, vision and life insurance
403(b) basic retirement plan and optional matching retirement plan with an outstanding employer match
Considerable paid time off, including annual leave, sick leave, and 13 Museum holidays
Long-term disability coverage
Flexible Spending Accounts & Health Savings Account (pre-tax income for eligible health care expenses)
Commuter benefits (pre-tax income for parking or mass transit expenses)
Free financial-planning services
Financial assistance for relevant coursework, seminars, and training programs
25% discount for staff in Museum shops
A subsidized staff cafeteria
Access to the Museums Council pass, which grants free admission to various museums and cultural institutions