Special Loans Specialist I (On-Site)

Newrez LLC•Coppell, TX

3d•Onsite

About The Position

The Special Loans Specialist I supports the Special Loans Department with efficient and timely completion of departmental tasks and goals. This role requires a detail-oriented individual capable of working under pressure on a variety of tasks, including research and resolution of escalated/priority requests and project tasks. The Special Loans and Servicing Operations Department handles complex non-fixed rate loan products such as adjustable-rate mortgages (ARMs), Commercial Loans, Home Equity Lines of Credit (HELOCs), Daily Simple Interest (DSI) loans, Balloon loans, and modifications, SCRA.

Requirements

High school diploma or equivalent, required.
0-2 years’ experience in the mortgage industry.
Proficient working knowledge of Microsoft Outlook, Word, and Excel.
Strong knowledge of mortgage documents, security instruments, and modification documents.
Strong verbal and written communication skills.
Must have smart phones that meet Company security standards with the ability to install apps such as Microsoft Authenticator.

Nice To Haves

Bachelor’s degree, preferred.

Responsibilities

Research servicing histories and setup of ARM, DSI, and modified loans.
Collect supporting documentation and assist in preparing audit responses.
Analyze exception reports and clear exceptions by researching and adjusting loans as necessary.
Monitor the status of ARM loans and assist in resolving servicing transfer/loan setup.
Research ARM loan payment histories.
Audit ARM Change Notifications prior to mailing.
Perform document to data reviews to ensure proper servicing of various loan types and adherence to investor and regulatory guidelines.
Review and process modification requests.
Conduct special projects as assigned by Special Loans management.
Calculate loan amortizations to correct posting errors.
Update loans through adjustments and payment reapplications to reflect proper accounting.
Support management in achieving goals and improving department efficiency/productivity.
Complete miscellaneous tasks as necessary or required.
Perform related duties as assigned by management.