Special Loans Analyst

First American•Usa, SC

23h

About The Position

The Special Loans Analyst processes specialized land transactions affecting property securing a mortgage loan, including Partial Releases, Additions of Land, Easements, and other requests. The role reviews transaction eligibility, loan and property information, documentation, and applicable investor, insurer, client, regulatory, and company requirements, then coordinates each transaction through completion. The analyst manages assigned transactions, tracks outstanding conditions, maintains accurate records, researches complex or non-standard requests, and escalates issues when appropriate. The position also supports process improvements and maintains department procedures and job aids. This role performs specialized servicing activities using established procedures and transaction-specific requirements. Transactions vary by investor, loan type, property characteristics, and the requested collateral changes. The analyst uses judgment to identify documentation deficiencies, resolve issues, and determine when escalation is needed.

Requirements

High school diploma or equivalent.
Working knowledge of mortgage servicing and property-related documentation.
Ability to interpret and apply investor, insurer, client, and internal requirements.
Strong attention to detail, analytical, organizational, and problem-solving skills.
Strong written and verbal communication skills.
Ability to independently manage multiple transactions and recognize when escalation is required.

Nice To Haves

2+ years of mortgage servicing, mortgage operations, title, real estate, or related experience preferred.

Responsibilities

Process Partial Releases, Additions of Land, Easements, and other land-related transactions.
Review loan and property information to determine eligibility and transaction requirements.
Review supporting documentation, including legal descriptions, surveys or plats, deeds, title documents, valuations, and other required documentation.
Identify outstanding requirements and communicate with customers and internal or external business partners.
Coordinate investor, mortgage insurance, client, title, appraisal, legal, and other approvals as applicable.
Manage assigned transactions and follow outstanding conditions through completion.
Maintain accurate system documentation, imaging, tasks, and transaction records.
Ensure transactions comply with applicable investor, insurer, regulatory, and company requirements.
Research complex or non-standard transactions and escalate issues when appropriate.
Support process improvements and maintain department procedures and job aids.