Special Investigator (LA & Sacramento, CA area)

American Family Insurance•Sacramento, CA

1d•$70,000 - $116,000•Hybrid

About The Position

Investigates low to moderately complex insurance fraud activity involving multi-line claims, build and maintain meaningful industry social network and assist special investigations leadership in promoting fraud awareness and detection with internal and external business partners, agents and customers.

Requirements

Demonstrated experience providing customer-driven solutions, support or service.
Demonstrated experience performing investigations to include developing evidentiary leads, interviewing investigative subjects and witnesses, and performing internet and informational databases research to include extraction and analysis.
Demonstrated organizational skills to effectively manage assignments and workload.
Demonstrated communication skills to clearly, concisely and accurately articulate intended message.
Demonstrated presentation skills.
Basic experience using Microsoft Office products.
Demonstrated understanding of evidence to include types and the rules of evidence.
Demonstrated experience working independently with minimal supervision.
Extensive analytical skills and problem-solving skills; logical and sequential thinker.
Valid driver's license required plus an acceptable driving record.

Responsibilities

Evaluates investigation assignments to ensure intervention is warranted.
Identifies evidentiary leads and utilizes effective and efficient investigative techniques to pursue and acquire relevant evidence that accurately resolves all fraud concerns.
Produces a work product that can stand the test and scrutiny of the courts/legal system.
Communicates with internal and external business partners regarding investigations and insurance fraud matters.
Develops and maintains contact with public agencies and other sources concerning insurance fraud issues and investigations. Acts as a liaison between the company, police and fire officials.
Develops and maintains meaningful relationships with internal and external business partners as a subject matter expert that contribute to insurance fraud detection.
Develops and delivers insurance fraud awareness training to internal and external business partners as a subject matter expert.