LN Venues, Special Events Logistics Manager - Brooklyn Bowl Las Vegas

Live Nation Entertainment • Las Vegas, NV

23d • Onsite

About The Position

Live Nation Entertainment is the world’s leading live entertainment company, comprised of global market leaders: Ticketmaster, Live Nation Concerts, and Live Nation Media & Sponsorship. This role provides comprehensive administrative support to the Special Events Sales Department by managing administrative and operational tasks while also assisting with basic accounting functions. This role serves as a key liaison between Sales, Finance, Logistics, other internal departments, and clients to ensure seamless pre-event preparations, event execution, accurate billing, and a high-level of customer service.

Requirements

• Comprehensive administrative support to the Special Events Sales Department
• Managing administrative and operational tasks
• Assisting with basic accounting functions
• Key liaison between Sales, Finance, Logistics, other internal departments, and clients
• Ensure seamless pre-event preparations, event execution, accurate billing, and a high-level of customer service

Responsibilities

• Assist in vetting incoming leads from incoming calls, emails, voicemails, and RFPs by gathering initial information as needed
• Help maintain and audit departmental files
• Reconciliation of post-event paperwork. Close event files and upload corresponding documents to event folders
• Maintain/update customer and sales data in CRM systems as requested
• Generate and distribute SEO/Meeting Day Packets for venue
• Send weekly update emails to the Linq (Client bus schedules, upcoming events, etc)
• Prepare and distribute 6 Month Report and 14 Day Report weekly for venue
• Act as a Site Visit Coordinator for the venue
• Gather weekly schedule of visits to share with team
• Coordinate branding needs with Production Dept
• Assist with refreshments and/or extras for the clients upon arrival
• Assist with content creation and organization (creative service requests and event gallery uploads)
• Participate in special projects as assigned by the Director of Sales or Senior Logistics Manager (i.e. contact lists, Open House preparation, client gifting, etc..)
• Send pre-con invites as assigned
• Update Ops one-sheet notes
• Create event pull sheets
• Create tray pass sheets
• Prepare buffet tags and signage
• Ops clipboard preparation (pull sheets, SEO, floorplan, envelopes of drink tickets, buffet tags envelopes)
• Note taking on monthly staffing call
• Update venue concerts in Caterease calendar notes
• Ensure advance reservation sheet has all events listed
• Assist with event linen laundry
• Assist with buffet décor organization and storage
• Audit event folders to ensure all documents are in place for events
• Assist with load-in and general event setup
• Attend staff event pre-shifts when assigned to ensure all details are communicated
• Venue presentation - review buffets and floorplan setups are correct prior to doors, walk of venue to see if anything needs tidying
• Station presentation and décor enhancement assistance
• Attend client pre-event meetings as needed
• Welcome guests with a smile and help direct into venue in polite manner
• Support Operations where needed on floor - such as periodic laps to check on any bussing or buffet needs, checking on vendors, tray pass circulation
• Event payment processing and recording (Clover, ACH wire forms, or manual check deposits)
• Assist with updating monthly accrual spreadsheets and vendor invoice submissions as needed
• Provide assistance with month end close processes

Benefits

• Generous vacation
• Healthcare
• Retirement benefits
• Student loan repayment
• Tuition reimbursement
• Six months of paid caregiver leave for new parents including fostering
• Perks like Roadie Babies helping new parents care for their babies on work trips
• Access to free live events through our exclusive employee ticketing program

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed