Special Events Coordinator - SOM Office of Continuous Professional Learning

The University of New Mexico•Albuquerque, NM

24d•Onsite

About The Position

The Office for Continuous Professional Learning (CPL) seeks an energetic, detail-conscious individual who is interested in honing event-related organizational skills to join the Conference Services area of our team. The position of Coordinator, Special Events, provides administrative and logistical support to CPL’s two Events Planners, as well as assistance with general office operations. This position is the initial contact that most conference registrants, exhibitors, sponsors, and presenters encounter. Although on-site presence is a requirement of this position, the opportunity for a flexible telecommuting schedule may be available after the probationary period. CPL strives for the highest quality learner and patient-care outcomes through our commitment to supporting lifelong learning and knowledge sharing. Our mission is to provide learning experiences and resources to healthcare professionals and educators with the intent to change strategy, competence, and performance in ways that improve patient-care and learning outcomes.

Requirements

High school diploma or GED
At least 3 years of experience directly related to the duties and responsibilities specified
Completed degree(s) from an accredited institution that are above the minimum education requirement may be substituted for experience on a year for year basis
Must pass a pre-employment criminal background check
Employees who provide services or work in patient care or clinical areas are required to be in compliance with the University's influenza vaccination requirement

Nice To Haves

Detail-oriented
Exceptional customer service skills
Problem-solver with the ability to manage, prioritize, and complete multiple simultaneous projects
Self-motivated
Adaptable in a team-oriented environment
Ability to remain organized and focused while successfully working on multiple competing tasks in a busy office setting
Excellent oral and written communication skills to create correspondence and reports
Familiarity with the hospitality and tourism industry
Accurate and detail-oriented data entry and record maintenance experience
Proficiency in Microsoft Office 365, Adobe Creative Cloud, Lucidpress, and Marq
Commitment to providing outstanding customer service to a diverse range of stakeholders
Proficiency or familiarity with Smartsheet or similar data-collection and project-management software platforms

Responsibilities

Managing all types of event registrations, including walk-in registrations on the day of an event, receiving and processing registration fees, troubleshooting issues, and providing refunds when necessary
Attending event planning meetings to offer support and plan logistics as required by the conference committee and assigned CPL Events Planner
Providing ongoing communication with event attendees, sponsors, exhibitors, and speakers
Preparing for conferences by assembling meeting packets, assisting with ordering relevant supplies, and overseeing meal requests
Providing day-of-event support, including onsite registration and sign-in management, assistance with logistical setup and teardown, and general oversight of event flow
Maintaining records and creating reports
Managing and providing logistical support for the Maintenance of Certification in Anesthesiology (MOCA) Simulation Program
Assisting with marketing for individual events, as well as CPL’s event management services, as requested