ice! Immersive Christmas Experience-Special Events Coordinator

Marriott • Aurora District, CO

12d

About The Position

Assist in coordinating the operation of Special Events or Leisure Experience activities, including ICE!, Best of Florida Christmas, and SummerFest. Check operational status, lighting, audio-visual equipment, cleanliness, and system operation, and correct aesthetic deficiencies. Follow training guidelines in support of the Special Events Manager and Assistant Managers. Monitor and assist with training Special Events employees. Learn and operate event software systems, including ticketing, retail, inventory, and space usage systems. Resolve financial, inventory, and numeric discrepancies.

Follow company policies and procedures; report accidents, injuries, and unsafe work conditions; maintain a clean and professional appearance; protect confidential information and company assets. Welcome guests according to company standards, anticipate and address their service needs, and express appreciation. Communicate clearly and professionally, use appropriate telephone etiquette, and maintain positive working relationships while supporting team goals. Meet quality assurance expectations and standards, and identify and recommend ideas, technologies, or processes that can improve efficiency, productivity, quality, safety, or cost savings. The role also involves standing, sitting, or walking for extended periods or an entire shift and moving objects weighing up to 25 pounds without assistance. Perform other reasonable duties as requested.

Requirements

• High school diploma or GED equivalent is preferred.
• At least 1 year of related work experience is preferred.
• No supervisory experience is required.
• No license or certification is required.
• Ability to stand, sit, or walk for an extended period or an entire work shift.
• Ability to move, lift, carry, push, pull, and place objects weighing up to 25 pounds without assistance.

Nice To Haves

• High school diploma or GED equivalent.
• At least 1 year of related work experience.

Responsibilities

• Assist in coordinating operations for Special Events or Leisure Experience activities, such as ICE!, Best of Florida Christmas, and SummerFest.
• Check operational status, lighting, audio-visual equipment, cleanliness, and systems, and correct aesthetic deficiencies.
• Follow training guidelines in support of the Special Events Manager and Assistant Managers.
• Monitor and assist with training Special Events employees.
• Learn and operate event software systems, including ticketing, retail, inventory, and space usage systems.
• Resolve financial, inventory, and numeric discrepancies.
• Follow company policies and procedures, and report accidents, injuries, and unsafe work conditions to a manager.
• Maintain a clean and professional appearance, protect confidential information, and safeguard company assets.
• Welcome guests, anticipate and address their service needs, and thank them with genuine appreciation.
• Communicate clearly and professionally, including using appropriate telephone etiquette.
• Develop positive working relationships and support the team in reaching common goals.
• Comply with quality assurance expectations and standards.
• Identify and recommend ideas, technologies, or processes to improve efficiency, productivity, quality, safety, or cost savings.
• Perform other reasonable job duties as requested.

Benefits

• Marriott offers a range of benefits designed to support employees and their families, wellbeing, career development, and personal interests. Eligibility and options may vary by employment status, position, and location.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED